QuickMDReviews of quick.md

I have been using Quick MD for the last almost 2 years. I have loved every single doctor I’ve ever spoken to each month, like clockwork. The fee is $99. There are other places that charge less now, but I’ve stayed with Quick MD because I’ve had pleasant experiences every time. There have been 2 times before there was an issue, but after going back and forth with support, the issues were resolved to my satisfaction. They recently changed their system two months ago. Last month I had an issue where the doctor didn’t call. So, I canceled the appointment and rescheduled. I was charged again but was able to easily explain what happened to the representative and I was issued a credit. Today, I had my monthly appointment. There is a place you check for audio only. I apparently missed checking the box. My appointment time came and I received no call. I reached out to support and was told that I had chosen to do a video appointment. I told her that was not accurate and that I’ve never had a video appointment in the history of using their services and it must have been a system glitch. We have been back and forth all day and they are refusing to refund the fee for the canceled appointment. I am stunned that they would rather lose a loyal paying patient, who has been patient every time the site has been down due to the new system, than to issue a credit for the $35 I was charged. They are still getting their money; I am not asking for it back. I’m asking for a credit. I was by my phone, waiting at the time of the appointment. They have changed their website and I apparently did not put a check mark where REQUIRED-otherwise, they AUTOMATICALLY sign you up for video appointment. This is a such an unnecessary charge because they changed their system and I missed a box. The appointment took place at 3:20 instead of 2:10 and I’m being charged twice. My whole family used Quick MD, friends too, because of how the doctors are. Quick MD lost us all due to the horrible support team.

The concept is great. The support is lacking!! They expect you to take accountability with fees or extra payment but when thing are at the fault of them they don't resolve the issue and still charge you. I will be looking for something more reliable.

This is a scam company.i am making reviews on every platform I can. I've been using quick MD for 8 months and three times I've had to pay extra $100 payments to get them to send out my prescription to my pharmacy. The support lies to you and says they already did but the pharmacy won't get tour prescription until you pay a second or third time. Then they refuse to refund the extra appointments and threaten to cut you off of your medication if you charge it back. But there's no way to get your prescription sent out unless you pay to make 2nd and 3rd appointments.

They do not respond when insurance companies reach out to get prior authorizations or follow up information. If you try to get the medication from them, expect to wait a month or more to receive it. All of the great reviews have to be bought and paid for, because no one I know has anything good to say I am filing a complaint with the US Attorney General and seeking legal action to help with this bogus company. If you are new to QuickMD, beware of the scams.

I paid for a visit and the doctor never called. I couldn’t get through to anyone and I had to pay another $35 to reschedule. I’ve used QuickMD for 15 months and never had a problem until now.Then, the doctor wasn’t “Medicaid approved “ so I had to pay cash for my medicine. Customer service has to do much better than this. I had no way of recovering my $35 dollars that it cost me to reschedule!! I’m mad about this.

I thought this would be the answer to my issues for obtaining a high cost Medication. It has been nothing but aggravation. first, I somehow was billed 2 times. Although I tried to explain that I would not ever schedule 2 MD visits in one day for the same thing. They would not hear anything. I never was contacted by the second MD. they would not refund my all my money. Instead I was billed for a missed visit. I was then told that they could not obtain the medication that they show on their website and state there is no problem. It took 3 weeks for an MD to change the medication and correct the dosage. This whole process took over a month. then, they sent the med to the wrong zip code making it difficult for me to get a redelivery. Emails were on a regular basis back and forth and there is always some excuse. they should change their name to Aggravation MD.

This place just wants ur money they don’t care about the patient they will try an manipulate u saying they have to give you only 1 week prescription for 100 dollars then u have too make another appointment in a week to pay another 100 for the 30 day prescription u originally asked for now they get more money from u. All the doctors that can sit there a worry about money over peoples health, just remember u will answer to god for all those overdoses a relapses u could have prevented. Xxxx Now trust pilot sent me a message wanting me to give the company I wrote a review on, all my personal info. Not cool I’m not trying to be retaliated against. But trust pilot isn’t protecting the reviewers but the businesses, think about every 1 star this place got an they just get it erased based on people not wanting to give their personal info too them cause their scared of retaliation. Come on trustpilot where’s the trust at? Trust pilot are you gonna protect me against retaliation? Xxxxxx

I booked a regular monthly appointment for a standard medication refill. The cost for included dr appointment and medication. 3 weeks later, and the medication is not delivered and now I got aevised that they will not (and cannot) deliver medication. I went back and forth with their customer service team (Russell) and they maintain that you need to pay for it regardless of if they deliver it or not. What a scam. My only option is to challenge it with bank