QuartileReviews of quartile.com

I work for a PPC agency and we acquired Quartile as a partner to manage client accounts that included Amazon advertising. Quartile was a great extension of our internal team and were very attentive and communicative -- very important qualities in a vendor you are sharing business with.

Watch your hard-earned money I was a customer there, Eric was my brand manager I can write more details if you want, then you will be able to identify your account....

I left Quartile after almost 5 years of using their software, 4 years directly, and a year prior via an agency. I feel a huge sense of relief to be done with them. De-coupling from their software and their bloated middle management layers was a huge burden and took over a month. TL;DR - take a look for yourself at my KPIs with Quartile and the new agency I replaced them with: Final month w/ Quartile before switch: ACoS: 30.3% TACoS: 21.7% % Organic Sales: 28.5% 3 weeks after leaving Quartile (with minimal optimizations and we're not done yet): ACoS: 25.7% TACoS: 15.2% % Organic Sales: 40.9% Revenue levels stayed the same, only 5% decrease in revenue. Outdated strategy that became obsolete with the algorithm updates in late 2022. Unfortunately, many sellers have not yet caught onto this, as Quartile is exceptional at spending 90% of your ad budget on product targeting ads which do nothing to help your organic rank but will get you sales at high cost. So you can see your sales go up, at the expense (huge) of your profit, and long-term organic search rank for top keywords, which in turn will make your business growth unsustainable. Their software essentially makes your business into a pay to play vending machine with slim to non-existent margin. Their AI tools are a black box, you will never have any input on keywords to target, bid optimizations and placements, and their strategies on these will deplete your bank accounts. Their account managers are great at giing you excel reports with performance, but nothing on how to move the needle in the right direct and affect the performance. Their end-user tool is clunky and looks like it's from 2010. Their campaign structure and strategy is so bad, it pains me to calculate the lost sales and profit over the last 1.5 years from their ads de-ranking us on top keywords, and from the bloated campaigns leaking tens of thousands of dollars. They were more interested this last year on selling me new platforms and services, than actually coming to me with solutions on how to fix the existing campaigns that didn't work well. Classic example of a company that grew too fast, hired too many people at once, and created so much middle management bloat and poor internal communication. P.S. Response to Quartile's response: Yes, indeed, I was a client for over 5 years. My experience above reflects the last 2 years, so it's my most recent and, therefore, most relevant, experience. Please note, this is not personal, and intended to harm Quartile. It's simply a warning to other sellers to not make the mistake I did, which cost me hundreds of thousands of dollars in wasted ad spend and opportunity cost of missed sales due to lost rankings over the course of that period. In addition, hopefully my review is a call to action for Quartile if you still intend to remain competitive in the ad space. Lastly, the reason I reposted it is because Quartile reported my valid review on Trustpilot from over a year ago as fraudulent, which resulted in its removal by Trustpilot. Maybe if you spent as much effort on improving your service as you did in reputation management, you wouldn't have so many negative reviews...

I've had a fantastic experience with Quartile managing our Amazon PPC campaigns. As an AI-powered software solution, they've truly delivered on their promise to help us scale, grow, and achieve profitability. What's more, the process has been seamless thanks to our amazing account manager, Joao Costa. He's been incredibly helpful and supportive throughout, always available to answer questions and provide insightful guidance. I highly recommend Quartile to any brand looking to optimize their Amazon advertising and boost their bottom line. They've taken the complexity out of PPC management and allowed us to focus on other aspects of our business. Thanks to Joao and the entire Quartile team for their outstanding work!

We worked with Quartile for 2 years. The most decitful software I have ever used. On the surface, everything looks good. When you dig deeper and look at the real numbers, the real results... 85% of spend is wasted money... 15% of spend generates profit. How much profit should a company have if 85% of the spend is not wasted... If you don't want to know the answer to this question... Don't use Quartile...

Quartile consistently goes above and beyond to support our success. Their team is highly reliable, ensuring we have a strong, well-thought-out strategy to achieve our goals. Recently, when we saw a performance dip due to increased budgets, Quartile quickly stepped in to implement an effective strategy while keeping us informed every step of the way. They provided proactive updates on progress, demonstrating that their optimizations were working. Thanks to their expertise and responsiveness, we not only recovered but also met our goals. We couldn’t be more pleased with the results.

The team at Quartile keeps our ad campaigns running efficiently and performing well. They care about our success and save our team from having to manage our ads in-house. We are pleased with the work they have done for us and have been a happy client for many years.

I recently had the pleasure of working with Cris at Quartile, and I can confidently say that his expertise and commitment to driving results are exceptional. Cris possesses a deep knowledge of digital marketing strategies and analytics, which he applies skillfully during each session. He consistently identifies actionable insights and innovative approaches tailored to our needs, focusing on maximizing our Return on Ad Spend (ROAS). I feel like the sessions aren't just "going through the motions" and Cris and team actively work on making countless adjustments for the betterment of our marketing strategy. I look forward to our periodic strategy meetings (and cannot say that about every agency I have or am currently working with)!