Quark ExpeditionsReviews of quarkexpeditions.com

Response from Quark ExpeditionsSep 18, 2026

Hi Laurel, Thank you for sharing your feedback, and for the kind words about the expedition itself. We're so glad the trip delivered a fabulous experience. We're sorry to hear that pre-trip hotel availability and return flight arrangements caused frustration, particularly for guests traveling from eastern Canada and overseas. The routing change resulted from operational constraints outside our control, but we understand how disruptive an indirect routing can feel after such a long journey, especially when a more logical connection was right there. You're certainly not alone in flagging this; we heard similar feedback from other guests on the departure, and our team is actively reviewing everything surrounding this change to look at how we can better support guests and avoid a similar situation in the future. We're also really sorry about the allergy meal situation on Flair Airlines. Going without food on a long journey is genuinely uncomfortable at the best of times, and even more so at the end of a big trip. While the airline manages catering directly, that doesn't make your experience any less frustrating, and we're sorry it ended your journey on that note. We'll be raising this with the appropriate contacts. We hope that despite these logistical bumps, the memories from the expedition itself stay with you for a long time. Thank you again for taking the time to share your experience so thoughtfully. Thank you, The Quark Expeditions Team

Response from Quark ExpeditionsSep 17, 2026

Hi Susan, Wow, thank you so much for sharing your experience with us and for your continued loyalty to our team. 4 voyages are just incredible. We're thrilled that the Expedition Leader and Team delivered another unforgettable experience for you. We look forward to welcoming you back onboard soon. Thank you, The Quark Expeditions Team

Response from Quark ExpeditionsSep 17, 2026

Hi Bob, Thank you so much for sharing your experience! We're thrilled that your Arctic voyage aboard Ultramarine hit every note, and especially that you enjoyed it. That matters more than people might think. We'll make sure your kind words reach the Expedition Team and crew. Looking forward to seeing you back onboard again soon! Thank you, The Quark Expeditions Team

Response from Quark ExpeditionsSep 17, 2026

Thanks for sharing your experience. We hope to welcome you back on board soon!

Response from Quark ExpeditionsSep 1, 2026

Hi Marianne, We're thrilled to hear that your expedition delivered on all fronts, from the spectacular scenery and polar bear sightings to the history and expertise of our Expedition Team. We're especially pleased to know that our Hospitality Team was able to accommodate your dietary needs without compromise. Ensuring every guest enjoys outstanding meals, regardless of dietary requirements, is something they take great pride in. Coming from someone who has traveled with other expedition companies to both the Arctic and Antarctica, your words mean a great deal to us. We can't wait to welcome you back aboard for Svalbard soon! 🙌 Thank you, The Quark Expeditions Team

Response from Quark ExpeditionsSep 1, 2026

Hi Liz, Thank you for such a thoughtful review of your South Greenland expedition aboard Ultramarine! We're so glad to hear that the heli landing on the Greenland ice sheet, zodiac cruising, kayaking, and community visits all came together to create such a memorable adventure. It's great to know that the gear, dining, spa, and onboard amenities also added to the overall experience. We'll be sure to pass along your kind words to Sarah and the wider Expedition and Hospitality Teams. We hope to welcome you back onboard for another adventure soon! Thank you, The Quark Expeditions Team

Response from Quark ExpeditionsSep 1, 2026

Hi Robert, Thank you for the kind words about our Hotel, Expedition, and Kitchen teams. We'll make sure to pass them along! We appreciate you sharing your thoughts on the activity pacing too. The daily schedule is shaped largely by weather and on-the-ground conditions, but your feedback on variety is well taken and something we're always looking to improve. We hope to welcome you back onboard sometime soon! Thank you, The Quark Expeditions Team

Response from Quark ExpeditionsSep 1, 2026

Hi Joseph, So glad you could join us onboard Ultramarine for our eclipse voyage. Thanks a lot for sharing your comments with us and future travelers. We're so glad Captain Yuri and our Expedition Leader Jake were able to read the conditions and get Ultramarine into just the right spot in time. Finding that narrow window of blue sky in those circumstances is no small thing. We'll make sure your kind words reach them and the rest of the team onboard 🙌 Thank you, The Quark Expeditions Team