Jim B.
Great people to work with
Great people to work with. From sale to delivery everything was great and top quality...... very happy

The owners, Tim Masters and his wife, Cindy, live with their five children less than a mile from the shop in La Grange Highlands, IL and are heavily invested in the community. Tim purchased the company from his mentor, Mr. Brixie, in 1995. Over the last 20+ years, Tim has grown and expanded the company to offer the latest innovations in mattresses, including memory foam, all natural latex and pocketed coil sleep systems. Our mattresses are handcrafted at our factory in La Grange Highlands, IL. Most of our knowledgeable salespeople are the same people who handcraft the mattresses. With their knowledge of the quality construction and durability of our products, they can easily guide you to choose the mattress that best fits your needs. Because we handcraft our mattresses on-site, there is no middle man, which means no high markups on our products. Our customers enjoy factory-direct prices. Compare our mattresses and customer service and you will see that our products are an outstanding value.We can build custom-sized mattresses by request for boats, RVs, antique beds and more. Contact us for more information on custom mattresses and sizes. Quality Sleep Shop offers a full warranty on all of our mattress choices. We do not pro-rate our warranty. See our warranty page for more information. We also offer a 100 Night Sleep Trial. We want you to be confident you are purchasing the highest-quality, handcrafted mattress.
Quality Sleep Shop (qualitysleepshop.com) has 319 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing319 approved reviews, newest moderated first
Jim B.
Great people to work with. From sale to delivery everything was great and top quality...... very happy
Ray J.
Amazing customer service throughout the entire experience - from walking in the door to the delivery of our 4 mattresses. This, combined with superior quality, environmental awareness and exceptional value made purchasing from Quality Sleep Shop a no-brainer.
Joe W.
we are very happy with our purchase
Kennath an Lynn D.
We were not pleased with the Emily and auto foundation. However we were incredibly impressed with the integrity of the staff. They accepted the return no discussion and gave a prompt refund. Do not hesitate to conduct business with them.
Response from Quality Sleep ShopJun 18, 2018
Hello, Kennath & Lynn. We're of course sorry to hear that your mattress and adjustable base did not end up working for you in the long run, but we do appreciate your kind words about our staff and business. We have our comfort guarantee in place to ensure that we can service our customers to the best of our ability. Best, Quality Sleep Shop
SHerry G.
Tim was so helpful! The bed is great!
Carol (.
Love it, Finally able to sleep soundly all through the night. I have tried a few other mattresses and yours is simply the most comfortable. Thank you again- we have had your mattresses for over 20 years and so glad the quality has not changed over the years!
CW
Great service and products. We came back here because of our fantastic experience the first time and were not disappointed.
Jill G.
I would recommend this company to anyone! They have exceptional service! And there mattresses are the best! I highly recommend! There staff is very helpful!!! Thanks again Quality Sleep!