Qeepsake Reviews | Read Customer Reviews of qeepsake.com

Qeepsake Reviews | Read Customer Reviews of qeepsake.com

Qeepsake reviews

120 approved reviews, newest moderated first

Jessica
Mar 15, 2023
Questions are subpar
Questions are subpar. Books have way too much white space, pictures should be bigger, or be able to put more entries on each page.
Response from QeepsakeMar 24, 2023
Hi Jessica, thank you for choosing Qeepsake to capture the day-to-day moments you share with your child and providing your feedback on the questions and the book layout! We take this feedback very seriously and we're grateful for your honesty. Our team is consistently looking to improve the experience for our members and we're hopeful that we can get to some of these important changes in the near future. Please don't hesitate to reach out to us at [email protected] with any questions or concerns!
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Elise
Mar 15, 2023
Helps me remember the little things
Easy to use. Printing the books is simple. I wait until there’s a sale to buy them. The prompts make you think of things you might otherwise forget to mention. I love looking back on previous entries and so does my husband. It takes us back through each moment and how we were feeling.
Response from QeepsakeApr 6, 2023
Hi Elise, We are really grateful and appreciate you taking the time to share your rating with us! It makes our day knowing that our users feel like the app is convenient and easy to use! Thanks for choosing Qeepsake and if you ever need anything, don’t hesitate to reach out to [email protected].
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Kim
Mar 15, 2023
Great with comments
I appreciate how fast you guys got back to me. I was wondering how to get more credits towards a book because they're very expensive and we are very low income. The customer service rep gave us a little bit more of a credit, which is very nice of him. I was hoping that you guys were running that deal where you get so many people to sign up that you get credit towards a book but I'm guessing you aren't doing that anymore. But I appreciate all the help that you guys have given me. I will always recommend qeepsake.
Response from QeepsakeApr 6, 2023
Hi Kim, thank you for your positive review! We are thrilled to hear you had a great experience with our support team and they were able to help you out so quickly! If there's anything else we can do to improve your experience, please let us know. Thanks for choosing Qeepsake!
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Sarah
Mar 15, 2023
I’ve always loved but losing interest as he gets older…
I’ve tried changing the entries for my oldest to be school aged, but it still doesn’t send school questions. They also repeat a lot of the same questions
Response from QeepsakeMar 22, 2023
Hi Sarah, thank you for choosing Qeepsake to capture the day-to-day moments you share with your child and providing your honest feedback on the questions. We'd be happy to take a look into the questions issue that you are experiencing if you reach out to our support team at [email protected]!
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LT
Mar 14, 2023
In all the craziness of raising kids…
In all the craziness of raising kids it’s hard to remember to print your photos and journal. The two promoted questions a day is the perfect way for me to spend less than five min remembering the day. I have one book completed and working on my second book now. The pictures are not only, not stuck in my phone, but combined with my journal!
Response from QeepsakeApr 6, 2023
Hi there! We are really grateful and appreciate you taking the time to share your rating with us! We are so glad that you and your loved ones are happy with your Qeepsake Book! Thanks for choosing Qeepsake and if you ever need anything, don’t hesitate to reach out to [email protected].
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Leigh
Mar 14, 2023
A Great Way to Document Your Memories!!
I’ve been a customer of Qeepsake for 3 years now. I absolutely love the books I can make my kids for Christmas or their birthdays and my kids LOVE looking through the books and reminiscing. There are often memories that the text reminders prompt me to document that I normally may have forgotten. I recommend Qeepsake to all parents. It’s such a reasonable cost and you’ll never regret documenting memories of your children’s lives!!
Response from QeepsakeApr 6, 2023
Hi Leigh, thank you for your positive review! We love your love of Qeepsake! If there's anything else we can do to improve your experience, please let us know. Thanks for choosing Qeepsake!
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Candice
Mar 14, 2023
When I contacted Queepsake about…
When I contacted Queepsake about expired codes because I only have one book printed a year per child (which I have 4), they really tried to help a mom out and made sure past coupon codes were useable so I at least got free shipping. Way to be awesome.
Response from QeepsakeApr 6, 2023
Hi Candice, thank you for your positive review! We are thrilled to hear you had a great experience with our support team! If there's anything else we can do to improve your experience, please let us know. Thanks for choosing Qeepsake!
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Liz
Mar 14, 2023
Love having this memory preserve
Love having the platform to preserve memories on a daily basis! My only complaint is that the questions are repetitive sometimes. I would also like the option to have a different question if one is skipped.
Response from QeepsakeMar 24, 2023
Hi Liz! We're grateful for your honest feedback! While Qeepsake’s bank of questions continues to grow to capture the nuances of life, we have ones designed to repeat so families can see how their answers change with time. If there are questions you find overly repetitive, give us a chance to investigate by emailing [email protected].
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