QeepsakeReviews of qeepsake.com

The WORST!!!! With a paid membership you get a $61.99 credit to print a book… So I figured it was a good value. But what is written in the very fine print that no one reads before they become a paid member, is that you must spend AT LEAST that much on your book… So I ended up having to order TWO books to meet the minimum value. It cost me an extra $30 to get a second book that I didn’t even want just so I could use my credit. On top of that, you have to pay for shipping. I ordered my books 2 weeks ago and still have not heard any updates. This company feels like an absolute scam, customer service has been no help and I would never recommend them to anyone I cared about. I wish I had read reviews before making a book for my daughter through them, I canceled my subscription and will never use them again.

This was convenient to document when I was busy with a newborn, but creating and printing the book is a total scam. I had a book credit that "expired" but there was no expiration date originally listed. You cannot customize the book at all so it was SO many pages that it is going to be over $130 for the soft cover book. I would never recommend this to a friend.

Got this to document my pregnancy. Found out printing the book for my baby would cost over $100 after already paying subscription fee. Then purchased the PDF so I could print it myself. The pdf wasn't available for download and I contacted customer service. They didn’t help me or refund my money. Then I got an email that if I wanted to keep my memories safe that I needed to pay 9.99 a month. Scam from beginning to end.

I am a paying customer and have a membership. The app has been easy to navigate and I love how easy it is to add a journal entry. I would rate this product 5 stars...My problem is, I can't order my book! Every time I try to order a book, their website crashes. I've tried multiple computers and browsers (safari, chrome, edge) without any luck. Communication is terrible! I can't get ahold of anyone! I've tried calling the only phone number I can find multiple times and left a voicemail message. I've submitted a help request more than once and no one has returned my calls or emails. I wonder if they are still in business? It is so frustrating!