Pyle AudioReviews of pyleusa.com

Quick Summary: -Ordered product -Product broke within a year under warranty -Took 2 months for them just to RESPOND to my claim -Charged me $70 for returning my broken unit -Waited another 2 months being told "we will contact you when the new unit is ready" -Called again and finally talked to someone who was helpful and honest about the disorganization and poor communication at the company. I could even hear the conversations in the background. Literally arguing about who works harder.??? -The guy on the phone was trying his hardest to get answers about my missing product. Seemed to be the ONLY one serious about helping me. Everyone else seemed to have the thought of "what's the big deal, it's only 2 months behind." -As of right now I still don't know when I'm getting a unit. Waiting for the ONE helpful person to call back. *****Will NEVER BUY Pyle again. Product is good overall. Not worth dealing with the company if something goes wrong though.

Bought a Marine Stereo. Works great. Very good manual . Clear instructions for instalation and operation . Nice design and reasonable price

Bought a Pyle Professional Powered Amplifier & Bluetooth Receiver (PT506BT) in September 2020. Now, less than two years later it has failed with no ability to switch modes, and popping sound through the speakers. Their customer service was very responsive, but just stated that it's out of warranty and I'd have to pay for shipping, parts and labor to fix it. I admit it was very inexpensive, so you really do get what you pay for and it's not worth repairing. Spend a bit more for something that will last a lot longer.

Bought a speaker and it came with the wrong charger, after 4 days of being treated like garbage they explained the charger I needed was no longer available and I needed to go buy one. Customer Service gets zero stars.

Received a pair of PYLE outdoor bluetooth speakers as a gift. They SUCK haven't worked right since they were new. They repaired them once and now telling me theyre out of warranty so repair is only at a fee. Custer service barely speak English wont let u speak with a supervisor and are no help at all. Save your money and buy a better product or you'll be throwing them away quickly like I'm about to do

If I could give this company zero stars that's what they would get. After 1.5 years of discussing a broken and very dangerous E scooter purchased for my son's birthday, we were promised through various emails that we would receive a replacement. We have this in writing. However, the company now tells us after 1.5 years of promises that the warranty is expired and they will not honour their promise for a replacement. Of course its out of warranty, they kept ignoring us and delaying until the warranty expired. I have never experienced this before in dealing with companies in America. Its shocking.

STAY AWAY! I purchased a Pyle Amplifier but had to return it because of a constant buzzing sound. After multiple emails Pyle has never refunded my money or sent me a replacement amplifier. Terrible customer service. A company of thieves.

Bought a keyboard and paid for expedited shipping. However, it's been 2 weeks and we still haven't received the keyboard. I managed to get another keyboard in the meantime but they refuse to give me updated tracking or refund me for the item I haven't received.