Pyle Audio Reviews | Read Customer Reviews of pyleusa.com

Pyle Audio Reviews | Read Customer Reviews of pyleusa.com

Pyle Audio reviews

385 approved reviews, newest moderated first

Gilbert M.
Oct 16, 2025
No support or useful information
purchased a PTA1000BY amplifier to replace my dead one from years ago. There was absolutely no information on how to connect the CD input and the speaker output. No information about connectors, plugs, etc. Tried to call twice and got an old message saying they were closed for a holiday weeks ago. Tried to email but no response. Unless you are an electrical engineer or experienced stereo buff, do not purchase from this company, there is no support.
Response from Pyle AudioOct 19, 2025
Hi Gilbert, We’re very sorry for your experience and the frustration it’s caused. Our customer support team was briefly closed during the recent holidays, which may have delayed our response, but we’re now fully open and ready to assist. Here is the full manual for the PTA1000 series available on our website here: 👉 http://manuals.pyleusa.com/PDF/PTA1000BT.pdf Please feel free to contact us at [email protected] or call (718) 535-1800 if you’d like help with setup or troubleshooting — we’ll be glad to walk you through it step by step. Thank you for your patience and for giving us the chance to make this right.
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James
Oct 14, 2025
Super fast delivery
Super fast delivery
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Belloso
Oct 14, 2025
Good
Nice this product
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Todd C.
Oct 13, 2025
Complete Crap - The product that I received was not…
The product that I received was not what was advertised. So the product was not even capable of TWS or true wireless stereo - the button did not exist on the units. On top of that both units arrived in clean boxes, but came out of the box, each with dented grills. Meaning they had to have been packed with the dents already there. Upon inspection the radio section in both units did not work as a final topping to the bad experience. I have also now submitted two requests via their web form for return with no response at all, and am waiting until the holiday is over so I can try to call their number as the next step to try to return these unit and get my money back. I am very disappointed in this purchase and experience so far. - Todd
Response from Pyle AudioOct 16, 2025
Hi Todd, We’re very sorry to hear about your experience and the condition in which your speakers arrived. That’s certainly not the experience we want for our customers. Our support team is available and ready to help. Please contact us at [email protected] or call (718) 535-1800, and we’ll make sure your return or replacement is handled promptly. Thank you for bringing this to our attention, and we apologize for the inconvenience.
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Leo T.
Oct 13, 2025
Product not as described
Product not as described. No reply from customer service when requesting a return
Response from Pyle AudioOct 16, 2025
Hi Leo, We’re sorry to hear that your product wasn’t as described and that you had trouble reaching our team, that’s not the experience we want for our customers. Our support team is available and ready to assist. Please email [email protected] or call (718) 535-1800, and we’ll help process your return right away. Thank you for your patience, and we apologize for the inconvenience.
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Reginald L C.
Oct 13, 2025
All products are great and for good…
All products are great and for good prices and on time delivery
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David C.
Oct 13, 2025
Price and service are outstanding.
Price and service are outstanding.
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Dennis A.
Oct 13, 2025
Good sounding
Ease of use really nice.
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