Pyle AudioPyle Audio has been a trusted name in professional and home audio since the 1960s, offering high-quality, affordable sound solutions. From car and home audio to PA systems and megaphones, our products are built for superior performance. Enjoy free shipping on all orders and a 3-year warranty. Need assistance? Contact our customer service team at (888) 318-7953.
Pyle Audio (pyleusa.com) has 385 customer reviews on Five Star Index, with an average rating of 3.2 out of 5.
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Claim this listingAppliances & Electronics · Brentwood, New York
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385 approved reviews, newest moderated first
marcus H.
It has great sound. The flip out works very good. The touchscreen is very nice. The different colors but every time I get in the car, I have to put it on Bluetooth manually and then when it comes on, I have to go to the equalizer. It just does not remember or there’s no way to save the settings.
Barbara C.
Good price for wattage
James S.
I sent several emails to cancel my order and refund my purchase before it ever shipped and never got a response
Response from Pyle AudioOct 19, 2025
Hi James, We’re truly sorry for the trouble you experienced trying to cancel your order, that’s not the level of service we aim to provide. Our team was temporarily closed during the recent holidays, which may have delayed responses, but we’re now back and handling all pending requests. Please contact us at [email protected] or call (718) 535-1800 with your order details, and we’ll review your refund right away. Thank you for your patience and for allowing us the chance to make this right.
Jeff B.
Pleasantly surprised
Neal R.
Exactly what I needed reasonable price, fast shipping.
DAN R.
Great product and service
Other
I sent a message about this order and I never received a response
Response from Pyle AudioOct 19, 2025
Hi there, We’re very sorry that you didn’t receive a response, that’s not the experience we want for our customers. Our support team was briefly closed during the recent holidays, which may have delayed replies, but we’re now fully open and ready to assist. Please email us again at [email protected] or call (718) 535-1800, and we’ll make sure your message is prioritized. Thank you for your patience and for giving us the opportunity to make this right.
MP
Pyle's customer service system is very poor. Though Louie did an excellent job of communicating with me, the fact that the order couldn't be canceled because it was "in process" despite not being actually shipped for 3 days (per carrier tracking) is ridiculous. Also, once I got the return shipping label, I had to give Louie the tracking number because your system doesn't provide it to him. I also had to give the same information repeatedly throughout the return process. All-in-all, a very frustrating experience.
Response from Pyle AudioOct 19, 2025
Hi MP, We’re sorry to hear about your frustrating experience and appreciate you taking the time to share this feedback. While we’re glad Louie provided helpful communication, it’s clear that our return and tracking process caused unnecessary inconvenience and we truly apologize for that. Our team is currently reviewing ways to streamline the order cancellation and return workflow so situations like this don’t happen again. Thank you for your patience and for giving us the opportunity to improve. If you’d like us to review your case further, please contact us at [email protected] or call (718) 535-1800 with your order details.