Puritan's PrideReviews of puritan.com

12 days ago I placed an order for $377.00. You tell me twice the order can not be processed. Why tell me Puritans is still in business at all if they cannot ship any orders? I am furious. I don't know where to go to get my supplements now. I cannot trust this source any longer. I must assume Nestlé has put you OUT OF BUSINESS! I am letting everyone know what has happened. Just announce the business closure to the public NOW. Stop leading us on. I boycott ANYTHING NESTLE TOUCHES ANYWAY. Pathetic. I bet your slave labor call center workers will not be paid, since company cannot fulfill any orders. They told me it is because of the Nestlé acquisition. This was the worst online shopping experience I have ever had. Do not pretend to be in business. Do not accept any orders. Send the workers home.

Puritan has been my supplement provider for a while and has served my needs, but this latest experience is beyond the pale. I placed my order with the standard arrival date of 5-6 days and that was 2 weeks ago and IT STILL HASN'T SHIPPED! So now I'm out my money (they refused to cancel the order and refund it) and don't have my supplements with no ship date in sight. I have called "customer service" and got nowhere. I will never order from Puritan's Pride again!

I closed my account with Puritan's Pride after ONE order. They have my email address, but yet they start sending me SNAIL MAIL Cards and Magazines. I NEVER Signed up for ANY of this crap. I hate companies that waste Paper, Man-power making the crap and fuel delivering JUNK MAIL that will only add to the trash, when I didn't even give them permission. IF they were a decent company, they would see that I am on the DMA (Direct Marketing Associations) Do not Mail List. They also ADD (OR CURRENT RESIDENT). That just shows what an ARROGANT and INCONSIDERATE Company they are. I am just glad I was smart enough not to give them a phone number. AVOID AT ALL COSTS!!! Stick with companies that respect how you want to be communicated with AND Mother Earth!!!

Promised on the phone to me that that order would be shipped and delivered within 72 hours at the time of placing the order. Now already 6 days later and the order still has not been shipped yet. Then I called them and they gave some excuse about new system migration slowing things down. Sounds like a lie to me. In addition, they said the charge hasn’t been fully placed on my credit card yet and that the charge is still pending, but that’s also not true. I was already fully charged. This company cannot be trusted. Anything they tell you can not be accepted as fact.

Bought some senior multivitamins but forgot to ask first if they were gluten and wheat free as l am coeliac. Contacted the company, and the guy didn't know!weird as when you are part of a company selling products that you are not aware of their content or have a booklet with information!!! Secondly, he says that he would enquire, but no news, so send a third mail, and 4 weeks later still no answer as obviously they can't bother!!!and by the way his name was Philip. Appalling customer services And not sure that l will buy again from them!

Geen communicatie (feedback) over bestelling die maar niet aankomt. Loze terugbel beloftes. 1 x NOOIT MEER

24 februari vitamine pillen besteld. Track and trace in de gaten gehouden, 3 maart voor het laatst in amerika gezien.... 10 maart contact gezocht via de live chat, ''moet vandaag of morgen binnen zijn''. Het is nu 20 maart en ik heb nog niets, contact is vrijwel onmogelijk en geld terug krijgen maken ze je abnormaal lastig. KU T bedrijf! uit de buurt blijven!!!

I have been a loyal Puritan's Pride customer for several years. I have always been able to redeem my points earned up until this year 2022. It appears that they put a limit on how many points a person can earn in a year without giving their customers full disclosure up front. It will take you several clicks to find this information. They will not make any exceptions. To me, this is poor customer service especially for customers who purchase a lot of products with this company. Buyer beware!