Puritan's PrideReviews of puritan.com

Most of the things are out of stock and has been out of stock since June 2023. I think this company is going out of business. Nothing is in stock.

I have been a longtime customer, but no longer. I received a product that made me ill and I followed their return policy (at my own expense, of course). After waiting over a month, 2 emails that were never answered, and a phone call with someone who could barely speak English, I still had no refund. Today chat finally worked after a month of no chat available. Now I get my refund, but it barely covered the cost of shipping it back! I'm done with them.

Worst customer service on the planet! Got a 25% off coupon and she said she would refund me for it on my order and never did. Called back and they had no record of the call.

May 155 USD Next Day They Give Some Excuse and start asking some strange details they have my money waited almost 1 hour to talk to them but no response . Seems some shaddy business

Mijn pillen liggen al weken bij de douane. Ik heb alles betaald wat ik moest betalen om mijn bestelling thuis gestuurd te krijgen. Er wordt niet gereageerd op mijn e-mail. Ik vrees dat ik mijn bestelling ook niet zal zien verschijnen en dat ik mijn geld kwijt ben. Schandalig!

I've been a customer for years and have never had issues with product, shipping or customer service - until now. May 18 placed a substantial order and after 2 weeks, no update for shipping. Called CS and they said they were going through some type of system change and apologized and said order would go out in 2 days. 3 days later called again and they said order had been shipped even though it showed pending in system. 2 days later called again and they said it had not shipped and they did not know when it would be going out. I told them to cancel the order and they said they couldn't. I told them that I would give them 2 more days to get the order shipped otherwise I would file a complaint with my credit card company. 2 days later they provide a tracking number saying that order was shipped. 3 days later I get an update from UPS saying that the order was never delivered to UPS and that it was still in Puritan's possession. The day after that UPS finally received the items for shipping. It appears that Puritan put a tracking number in the system to keep me appeased and didn't ship the products out the first time. I finally received the items - but now have decided not to do business with this company any longer due to the way that they treat loyal customers.

Geen levering van bestelling en automatische standaard reacties op mijn emails, wel 15 emails gestuurd. Oplichting. Aankoopbedrag kwijt

Ordered from this site over a month ago. They charged me but never shipped the items. Called 10 days ago to ask for a refund. They said that was not possible because the order was processed and it was "system issue". I have already bought the items elsewhere and don't need them now. Puritan's Pride says the items will arrive In the next 10 days, but still no tracking info. I disputed the charge with my credit card.