Puritan's PrideReviews of puritan.com

Placed order and paid for supposedly available product. It has been 10 weeks and the product finally became available. Called Puritan and representative told me it was to be shipped by 2nd day air. Puritan sent me a USP tracking number and the product was delivered to somebody else. Called and found out they emailed me the wrong tracking number and that they did not send it by 2nd day air but by UPS ground. It has been a week since I was told that they would ship it 2nd day and I still have not received what I order and paid for close to 3 months ago.

I ordered a ton of supplements from Puritans Pride thinking this is going to save me a lot of money! I like their products and feel like they are more natural and safe. So I ordered $326.70 of supplements. Thinking I was going to get 5 bottles of each supplement for the price of 2. Well, I only received 3 bottles of each supplement! What gives, did I misunderstand? My Customer# is 1443485501 I ordered on 01.19.2017.Puritan Pride, Please contact me and get this straightened out. Susie Painter

Do away with the "pretend deals". Shouldn't have to buy 5 bottles to get a deal. Such a waste of bottles, time, labels, and so on.

I have been buying Puritan's Pride for awhile and am very pleased with all the products and price. I have Parkinson's, and have some swallowing problems. I had asked this question before, but it's been awhile, so not sure my question was addressed. I am also low on my copper, and my Dr. suggested taking copper. I did get your copper and the pills are very hard to swallow. Is it possible to get them coated? If not, I am afraid that I can no longer order them from you. I will have to get them else where. I don't want to have to do that, but I won't have a choice. Any suggestions for me, what else to do? Thank you, hope to hear an answer.

I'm not buying from them anymore. When I ordered a bottle of curcumin, they shipped me (and charged for) several bottles of curcumin and turmeric. I don't trust their business practices. The worst thing, I wanted to speak with one of their quality people (do they really have any?) but only got customer service. Never allowed to speak with a qualified person. My question - how does Puritan's test for lead and ochratoxin in their products? They set up some case number and promised they would respond to my "case" and never, ever did. Even after I tried one more time to get this important info. FORGET THESE PEOPLE, SOMETHING DOESN'T SMELL RIGHT.

I can't understand why my order from 2/2/16 number ES:ES0000231130 is still not delivered. Moreover, they don't answer my email's. I only receive every time an automatic answer saying they will answer in 48 hours.... but, never answer. Today I have placed another order, as a last opportunity to continue as a customer with them as the products are good enough and the price is also good. If the experience is negative again I will stop buying Puritan's Pride products.

In the last tree order i did, no one was correct ;no all items ordered were sended to me ,but just part o the order,and no reason written.

If you ever need customer service prepare to take the day to do so. Maybe the next one , too. THey never responded to the 3 emails I had sent so I had to break down and call them. UUggh! Switched from one rep to another with holds in between. Finally got a phone message from a Sherry so I called back and no one seemed to have a clue. Never did talk with Sherry. The new rep had no notes or knowledge of my hours spent the day before on the phone. Pain in my ass!