Maryann C.
So happy to find this!
I purchased this for my husband who has a mild form of sleep apnea. He tried it the other night and he said it fit perfectly. He slept very well, no snoring. This device is also good for that.
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The Pure Sleep Company (puresleep.com) has 606 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Excellent
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Excellent
606 approved reviews, newest moderated first
Maryann C.
I purchased this for my husband who has a mild form of sleep apnea. He tried it the other night and he said it fit perfectly. He slept very well, no snoring. This device is also good for that.
Jeff
I've been using PureSleep for more than 10 years and have been very satisfied with the product. I actually tried a different product for a short time and it wasn't as easy to mold in place or as effective at keeping my jaw forward - which prevents snoring. I highly recommend PureSleep.
Dave
Worked as advertised. Took about a week to get used to it. Recorded my sleep in “snore room“ before getting back in bed with my wife. No breathing noises but owls, wind and other night (a/c) noises recorded. Get up once a night now to relieve myself, used to be several times. Becoming more common to sleep through the night! What a deal! Really happy with this product. Had tried CPAP but could not tolerate plus it didn’t work for me. Thanks
Shannon
Okay, so I had PureSleep device before, and it wore out, so I ordered a new one on 8/19/20. I checked on my order today (8/21/20) and it is still sitting in limbo being authorized to pay pending order completion by The Pure Sleep Company... SO .. I call the customer service line ... mistake .. I was on hold for over 20 minutes, I mean how many people are checking on their orders ... AND when someone does answer the phone, she is a grade-A B-word .. top notch... anyway, very rudely checked on my order and informed me it just authorized to ship today ... why? Just why? I told her she should be nicer to people. I could see her scowl through the phone ... UGH! I will go somewhere else in the future just because of her. PureSleep needs to vet their customer service people for major attitude problems. Thanks... for nothing...
Response from The Pure Sleep CompanyNov 12, 2020
Shannon, we normally get compliments on our U.S.-based customer support team, so when someone feels that they were treated rudely, we take it seriously. As far as we can tell from your review, it seems that you felt that there were two problems. First, you were put on hold for twenty minutes, which definitely seems very excessive to us, so if you can still find your order number, we would like to investigate that call record, and if it shows that you were indeed placed on hold for such a long time, we would look into why it happened. Second, you apparently thought that the customer support representative used a tone of voice that you found disrespectful. If we are able to listen to a recording of that phone call, we will make a point of listening to it. However we can only do these things if we can identify your order. However we don't want you to reply here with personally identifiable information, but if you can provide us with your order number, we can investigate.
Wendy R.
Great product. Works every night my husband uses the device. It is a lifesaver for both my husband and me.
Barbara
Pure Sleep has been a life saver for me. I needed something to keep me from snoring and to correct my sleep apnea. It has worked very well to correct my situation for which I am glad. I could not handle the c-pap machine at all!! I have one complaint, it seems the material is not quite as durable as it was when I started using it almost 10 years ago. (not the same one of course, I have had several over the years.) Also the price went up considerably.
Chino A M.
scam i order one i was sent a false tracking number .. never received anything then when i messaged support team they sent me another tracking number saying it was delivered .. never came to my home .. after words their email was none existence when i tryes to write them again .. stay away from this site
Response from The Pure Sleep CompanyNov 12, 2020
Chino, the things you are saying are very serious. We have sold way over a million units over more than a decade, so I can assure you -- and anyone else reading this response -- that we are not a scam. Our PureSleep device was the first snoring mouthpiece available directly to the general public, so we essentially created this product category. PureSleep is an FDA-cleared medical device and has helped countless people get a better night sleep. That's why a very large percentage of our sales go to repeat customers. Perhaps you could again contact our customer support department, and if they cannot figure out what happened, ask them to escalate your ticket to the company's management and we will investigate.
carlos R.
I have been using Pureslerp for about 5 plus years and am very satisfied with this product. It has saved my marriage in many ways. It takes a bit of time to get used to it but you need to hang in there and eventually it will be easy to use everytime you put it in your mouth. Like second nature. Thanks again for this product.Take care and stay safe. Carlos