The Pure Sleep CompanyReviews of puresleep.com

Response from The Pure Sleep CompanyMar 2, 2026

The Pure Sleep Company never, ever makes robocalls to anyone. We don't even have the ability to make them. Perhaps you received a robocall from a company with a similar name. We are a U.S.-based company that makes an FDA-cleared medical device, specifically, an anti-snoring mouthpiece called PureSleep, and this is our website: https://puresleep.com/ Assuming that the robocall you received actually came from another company, we would sincerely appreciate it if you could delete your one-star review of our product.

Response from The Pure Sleep CompanyApr 10, 2025

We have no record of any customer with your last name and your review was done through Trustpilot, which we don't use. In the past, we've received a small number of similarly perplexing negative reviews through Trustpilot, only to discover that they were intended for a company with a similar name that sells mattresses and pillows. We only sell an anti-snoring mouthpiece, which by the way, really works. If you actually did mean to write this review about us, please give us a chance to help by contacting our customer support department at https://puresleep.com/pages/contact-us. We've sold way over a million PureSleep anti-snoring mouthpieces over almost twenty years, so we certainly intend to deliver every single order our valued customers give us! Thank you, The Pure Sleep Company Larkspur, California

Response from The Pure Sleep CompanyApr 10, 2025

Dani, we see that you reside in Australia, where we don't sell our product, and that your review was done through Trustpilot, which we don't use. In the past, we've received a small number of similarly perplexing negative reviews through Trustpilot, only to discover that they were intended for a company with a similar name that sells mattresses and pillows. We only sell an anti-snoring mouthpiece, which by the way, really works. If you actually did mean to write this review about us, please give us a chance to help by contacting our customer support department at https://puresleep.com/pages/contact-us. We've sold way over a million PureSleep anti-snoring mouthpieces over almost twenty years, so we certainly intend to deliver every single order our valued customers give us! Thank you, The Pure Sleep Company Larkspur, California

Response from The Pure Sleep CompanyJan 30, 2025

Anna, we see that you reside in the UK, where we don't sell our product, and that your review was done through Trustpilot, which we don't use. In the past, we've received a small number of similarly perplexing negative reviews through Trustpilot, only to discover that they were intended for a company with a similar name that sells mattresses and pillows. We only sell an anti-snoring mouthpiece, which by the way, really works. If you actually did mean to write this review about us, please give us a chance to help by contacting our customer support department at https://puresleep.com/pages/contact-us. We've sold way over a million PureSleep anti-snoring mouthpieces over almost twenty years, so we certainly intend to deliver every single order our valued customers give us! Thank you, The Pure Sleep Company 700 Larkspur Landing Circle, Suite 245 Larkspur, California 94939

Response from The Pure Sleep CompanySep 21, 2024

Sorry for the slow response. Apparently, you wrote a review of the Pure Sleepy bed vacuum (https://puresleepy.com/). We are a different company, and sell an anti-snoring mouthpiece called PureSleep (https://puresleep.com/). It's an easy mistake to make! The difference between our name -- and our website domain name -- and theirs is just the letter "y." If you could please delete your negative review from our review site and post it to the correct location, we would greatly appreciate it.

Response from The Pure Sleep CompanyApr 10, 2025

Max, we can't understand your review, but note that every review you have ever done has been for one star, and your reviews exhibit classic characteristics of paid fake reviews. If you actually purchased our product, please give us your order number and we promise to ensure your complete satisfaction.