S. B.
pleasant surprise
I ordered filters that turned out to be out of stock. They were in a pack of 3. Instead of delaying my order until the stock came in, PurePlus sent me a 4-pack, at no additional charge. Wow. That was unexpected.

Welcome to PUREPLUS – Your Source for Water Purity Solutions!PUREPLUS is committed to delivering a healthier and purer living experience for every consumer. Our diverse product line includes a wide range of water purifiers and related accessories. From whole house filtration systems to refrigerator filters, under-sink and countertop filtration systems, and pool filtration systems, PUREPLUS has you covered.PUREPLUS is dedicated to meeting a myriad of needs, ranging from household to commercial applications.
PUREPLUS (pureplusfilter.com) has 206 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing
Industrial Supplies · Santa Ana, California
Excellent

Industrial Supplies · Canoga Park, California
Excellent

Industrial Supplies · Pomana, California
Excellent

Industrial Supplies · Roseville, California
Excellent
206 approved reviews, newest moderated first
S. B.
I ordered filters that turned out to be out of stock. They were in a pack of 3. Instead of delaying my order until the stock came in, PurePlus sent me a 4-pack, at no additional charge. Wow. That was unexpected.
Jessica H.
Well unit originally wanted they said the filters were discontinued so got duped into buying upgraded model that doesn't work as well as the model I wanted, and when it didn't preform as well according to the meter on the faucet emailed and was told thats how it works even though the circumstances they brought up were erroneous. Still haven't received extra filters that were paid for.
Response from PUREPLUSFeb 28, 2026
We’re very sorry for the frustration this has caused. This is not the experience we want you to have. Our customer service team has been notified and will follow up. We’ll do our best to resolve this properly and make things right for you.
Scott H.
Great product and fast shipping!
Mitch
Unlike most of the people that bought the system I tested the water with the water test kit I had the water that came out of the faucet had A PH of about 190 With the pure plus filter it had A PH rating of about 82 Which is a significant Lower difference I also had an inline water filter for my ice cubes and water in the door a generic brand which I test and had A PH level of 90
MOHIB U.
Very awesome 👌
N. K.
Did not receive what I wanted and when I sent a note to inquire about it I received what I considered a curt response.
Response from PUREPLUSJan 20, 2026
We’re very sorry for the inconvenience, that’s not the experience we want for our customers. We’ve already notified our customer service team, and they will contact you directly as soon as possible to help resolve this issue properly. Thank you for bringing this to our attention, and we truly appreciate your patience.
Stephen Van De W.
No help from support I still have not received any help
Response from PUREPLUSJan 19, 2026
We’re very sorry for the inconvenience caused. Our customer support team has been notified and will contact you shortly by email. Please keep an eye on your inbox (and spam folder just in case). Thank you for your patience.
Helen L.
Company sent wrong filters but quickly sent the correct ones and didn’t even have me return the wrong ones. Good company!
Response from PUREPLUSJan 8, 2026
We’re very sorry for the inconvenience this caused. Our customer service team will contact you right away — please keep an eye on your email. Thank you for your patience.