PUREPLUSReviews of pureplusfilter.com

You gave me the wrong delivery company to deliver the product have billing address &deliver address

I have not received my filters and you want a customer review well …… you failed to deliver. You get a low score

The filter didn't fit. I try to email customer service with no response.

Out of the last 4 pack of filters I purchased, one was defective. It would not make a seal. As a result my kitchen filled with water before I could get the water shut off. I wrote your company a letter describing this issue in hopes you would implement better quality control! Also, I have not received my current order now 11 days ago. When I go to tracking on FedX it tells me this. ("The package was canceled by the shipper and won't track info anymore").NO REFUND TO DATE!

Ordering on line was simple and not time consuming. Having the ability to track the package was an added bonus. Thank you for your professionalism. Gerry & Dee Bastien

Did not helped to fix my issue

Have not received the air filters we ordered.

I placed an order and paid for item. Within 2 days, I received a tracking number. After a couple days, the company canceled the order without a refund. I couldn't get a response for several days and finally got a response. They agreed that a mistake was made on their end and offered to resend the item. Since then, I have not gotten a tracking number or items that were ordered and paid for. I have sent several messages and been completely ignored. I have opened a dispute through pay pal and still waiting for some kind of resolution. It has now been 21 days.