We created Pure Planet to provide everyone access to world-class plant based nutritional products that could change their lives.
Pure Planet (pureplanet.com) has 45 customer reviews on Five Star Index, with an average rating of 1.6 out of 5.
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Personal Care · Costa Mesa, California
Excellent
Personal Care · Fountain Valley, California
Excellent
Personal Care · Westlake Village, California
Excellent
Personal Care · Los Angeles, California
Excellent
Showing 36 reviews with 1 star · Clear filters
Rola H.
I have been asking for months to review my account as I have credit with them they kept saying we will but they never did ,at the moment I have moved home and got a new supplier been sending pure plant emails to refund my money but is the same no reply .it’s a rubbish customer service no phone number to ring I don’t advice anyone to go with them
IVANHOE FARM H.
This company have sent me a demand for extra payment and put up my monthly charge. It is impossible to get hold of them for a discussion or any explanation of their aggressive demands for increases to the payments. There is no customer service, it's all app based with no way to get help.Thinking of switching to this? DON'T.
Jonathan C.
Very very difficult to log on ,sends you round in circles,I will migrate to a more user friendly provider
Tutse
Pure Planet has a non existant consumer support. I have lost hours trying to get it touch with them but even their robot does not reply to me. I have been charged more than my consumption and Pure Planet is about to debit my bank account again, increasing the overpayment. No response from anyone on their « help » menu. I guess they programmed the robot to remain inactive when it’s about them reimbursing money. Not a company I would recomend to anyone.