PurepathReviews of purepath.app

AVOID AVOID AVOID CHEAP RUBBISH BAD CUSTOMER SERVICE WILL NOT REFUND YOU REPORT THIS COMPANY TO OMBUDSMAN

I should have known the ads were too good to be true!! I ordered 2 excitedly thinking I'd solved our 3 cats shedding on dark couches problem. First off, shipment took longer than expected. Second, these don't work well at all, maybe 60% as well as advertised. Third, the quality is very poor, it feeks like it will come apart. Wish I knew about trust pilot before!

Looks like a legit place but it isn't After almost a month delivery was made to a wrong address I contacted them and supposedly they send me an other one and once again delivered to a wrong address Since then I haven't heard anything about it

Ordered through their website which looked genuine and very professional. I had one of these gloves already in a cheap crappy version so wanted to get the real deal after seeing their impressive ads scraping off soo much hair!! Shipping took a while so checked their tracking system and realised it was coming from China! Customer Service nicely assured me in a email that my items were coming but I started to panic that I’ve been scammed cos things looked rather dodgy.. Then 2 weeks later the gloves turned up exactly as described, hard sturdy material nicely packaged with proper logo. To my amazement after all the gloves turned out to be brilliant, I’m getting off soo much hair from the carpet it’s crazy! You gotta do it exactly as shown on the video keep swiping left to right to get all those skinny ‘fur sausages’.. Based on my experience yes I would purchase from them again and would recommend these guys as well just be aware of the shipping time..

So this branded friction glove/pad DOES work just as shown on the website to get rid of fluff, fur on upholstery and clothing. People claiming it doesn’t are using it wrong. It’s slightly thicker (thicker foam pad) than the cheaper unbranded ones on Amazon for sure. But at almost £19 each, I’m not sure it’s actually worth double the price of the Amazon ones which I also have - which also work. These things will cost pennies to make so it’s a shame the price is hiked like this. This one has a different name on it — PET designed by X-pet — not as shown in the video. Amazon unbranded ones took 3 days to arrive with a two for one price at £15, this one took just over two weeks at £19 each which led me to panic and believe I had been scammed. It came from China going by the online tracking info. They were responsive to my couple of emails but they really should manage the initial delivery expectations better.

This product advertised its superiority over other makes of a glove for pet hair. Their trademark was clearly shown on the product. I did have a successful purchase, in that that product arrived though much later than advertised it would take. However, the pet gloves that arrived were not the PurePath product that I purchased. They were PET, designed by X-Pet in CAN - according to the label on the product. The product is terrible and does not perform to what was advertised. I have emailed asking for a refund. Time will tell if they provide my money back.

Be careful everyone. Based on my experience, this company appears to be a scam. I placed an order in December and still haven’t received anything. For months they kept telling me the shipment was “stuck”, which kept delaying things. Now they’ve completely stopped replying to my emails and requests for an update or refund. Very disappointing and unprofessional. I would strongly recommend others think twice before ordering. And someone else called it too, the review by Ysf M is a review done by their employee. I got their email when I was requesting a refund.

It takes ages for the product to arrive from China. This is not made clear on the website. I thought I was dealing with a UK company. I complained about the time the delivery was taking, that seemed to trigger some action on my order and it finally started moving. The product - Gloves - isn't any better or any worse at removing Cat hair, than anything else.