Pure Health LLCReviews of purehealth100.com

It has been over a month, and I have not received my product, but you have received my money. I sent an email regarding status, and I have not even received a response. My next step will be to report to my credit card for a refund ans post a comment on the website. Absolutely horrible customer service!!

In all my experiences in ordering online, I have never had an order take this long. If this company did not have the product, they should not have taken my money! There was one email about having plenty of product, but overwhelmed with orders. I have a very hard time believing they have the product available and to me, that is fraud...if you don't have the product, why would you put it on the web that you have it and then put out propaganda that you are just backlogged? Yes, I am upset...I was expecting to receive my order that I promptly paid for and that is not the case. I am beginning to wonder if I will ever receive my order or am I being ripped off? Is this the Great American Way in progress again? Take the money, but don't fulfill your end of the bargain??

I have not received my order nor any communication regarding hold up. I am not happy

I appreciate the fact that your company was inundated with orders due to media coverage. However, there was no communication regarding delayed shipment, unless I contacted you. In the future, it may be a good idea to keep your customers informed of delays and give them an option to wait or receive a refund. Also may be a good idea to post the delays on your website. I ordered a similar product from another company and received it the same day that I received yours - I had ordered their product 2 weeks after my initial order with Pure Health. The other company took three days to ship - I received your product in 3 weeks.

it has been almost a month and still nothing. after my first complaint i received a form email stating they were overwhelmed. i was understanding.it has since been another 2 weeks and still nothing. This time when i contacted them i got no response at all.

The products are great however it takes a very long time to actually get the product. I've ordered two seperate times and each time it takes 3 weeks to get.

I ordered my product almost 1 month ago and I still have not received it. I called the customer service line but it only rings and rings without answer. I did get an email about a week and a half asking me to please be patient because of an increase in orders-but this is unaccecptable! I would warn all others to NOT ever order from this company. I will be reporting this company to the BBB and start the process with paypal to dispute payment of this order.

There was a delay due to the volume of business increase created by television advertising on the Dr. Oz program. I was notified of the delay and the order was delivered promptly.