Pure Health LLCReviews of purehealth100.com

I waited and waited for this order. I e-mailed the company about this and did not receive a reply; however, I did receive my package and found it had been mailed at least two weeks earlier.

Right now I'm a little disturbed. I had placed an order with this company on April 30th. Except for the initial email confirmation of my order on April 30th @ 8:05 PM I had not received any updates or notifications on the status of my account. Granted I took into account of the overwhelming orders that came in after the Dr. Oz show mentioning the Pure Green Coffee Bean supplement that they must have been under a great deal of pressure to fulfill the landslide of orders that they were receiving, so I patiently waited. Then on 05/26/12 I checked my order status on the Pure Health's website and was pleased to know that my order shipped on 05/25/12. And on 05/26/12 I posted the following comments on their facebook page: Pure Health Please let me respond to Gail's question regarding where we are with shipping orders and why some that ordered on the 26th have received their product and others have not. We received more orders on the 26th alone than we typically receive in six months! This is a HUGE amount of packing slips and shipping labels to pr...See More "I WAS SOOO GLAD TO SEE THAT AN ORDER PLACED ON APRIL 30TH SHIPPED ON MAY 25TH. CAN'T WAIT TO GET MY ORDER. I HOPE YOU ALL ARE GETTING CAUGHT UP AND WILL BE ABLE TO GET BACK TO NORMAL SOON. IF ALL GOES WELL, I WILL BE A REPEAT CUSTOMER. Thank you!" o I then waited and was a little worried that I had not gotten my order by 06/05/12 and sent the following an email via facebook: o OK, I was extremely happy to see that my order shipped on 05/25/12. It is now 06/05/12 and I still have not received my order. Since there is no tracking number for me to track the status of my order so that I can know when to expect it's delivery I'm getting a little worried. Is there any way for you to track it on your end? Order #958560249D. I've taken into consideration that the order shipped on Friday before the memorial day holiday, but it has now been over a week and I still have not received it. Please, please give me some idea of how long an order should be received if you were shipping from your area to Illinois? o I had not gotten a response from Pure Health but was OK when I saw a box at my front door the following day 06/06/12. However when I opened the box I was horrified to see that my order was not complete, nor was there any explanation as to why it was incomplete or if it was a partial shipment. So I sent the following email again via facebook: o 1st let me say that I was very happy to see a package from you at my door when I returned from work today. However my order was incomplete. I received two of the 3 PH033 Pure Green Coffee Bean Extract - 400 mg Capsules - 30 Count 1 of the 2 PH001 Pure Noni - 16 oz. liquid, and 1 of the 2 PH006 Pure Resveratrol - 16 oz. liquid. nothing indicated that it was a partial order or that another shipment was on the way. You may still be very busy filling orders but I need to know if I am to expect another shipment with the missing items. A response would be greatly appreciated. o I sent the same message to the company via their email address [email protected]. I still have not heard from them and there was no box at my door when I returned from work today. I am extremely disappointed. I can understand that they were extremely busy filling orders but I cannot understand the silence and the inefficiency of filling those orders. I want to know when I can expect the rest of my order...they have taken my money. So I want what I paid for or a want a refund for the items that I have not received. I'll be sending this via email and facebook also. o extremely unhappy

Okay, so I realize that Dr. Oz has a big influence on the public, so wouldn't you want to be prepared for the huge response. First of all maybe you should not have been the first listing on google if you were not prepared. Also, the fact that there was literally no customer service, really pissed people off, why would you just not respond to inquiries? This is really bad for your business and will your business even recover after so many bad reviews? It took three weeks for my order to come. I had called left a message and I also emailed, but no response to either. I am so disappointed and I even wonder if what I got is even the real thing. Does anybody else feel this way?

Would highly reccomend this product to anyone. Have lost a few pounds already and it has been 2 weeks Green Coffee Beans.

the product did not work as promised but they did stay true to their no hassle refund

I ordered my product 3 1/2 weeks ago and have never received it. i email the company...no response. I called the company and got an answering machine so I left a message requesting a return phone call with the status of my order....never received a call. I checked my credit card statement and the company charged my card for $130 but still bit product. This company is terrible!! I ordered the same product from a different company and had the items in hand within 4 days. There is no excuse for not responding to a customer who writes and calls.

While everyone that I have encountered with the customer service is nice, they are not extremely helpful. Pure Health website says the product I purchased on 5/15 shipped on 5/28, but here it is 6/7 and I have not received the product I have already paid for. When I called customer service the gal I spoke with was nice enough, but gave me the tracking number to my shipment because according to her, "it looks like your shipment is just now at the very beginning stages of the shipping process", and suggest I use trhe tracking number to go onto the United States Postal Service website and see if I can track it tomorrow. If I do not see any info, then I should call Pure Healh back and we will go from there. I understand that the company has been overwhelmed with the amount of orders they have received, but that is not, in my opinion a good enough reason to not help your customer out and actually ship products when you say you have.

I placed my order on May 17th and I still have not received it. I have called 6 times, cannot reach anyone by phone. I have left messages, none have been returned.