Kathy G.
lies about shipping
They sent an e-mail that the item had been shipped, but when it finally arrived and I had the true tracking info from the post office it didn't really get shipped until 7 days after they sent the e-mail.
Response from Pure Health LLCNov 20, 2012
Hi Kathy, I just wanted to explain about shipping. When you place your order we process it when we are about to ship. We we process your order, that is when you get an automated email from us with tracking information. Whenever we receive alot of order for a certain item. Especially when it is featured on television. We have to ship items in stages, and your order was processed before it actually shipped. I am very sorry that you felt we lied about shipping. Thank you very much for your order and in the future there should be no wait for your item to ship once you get that email. Sincerely, Brent from Pure Health

