Purebred KittiesReviews of purebredkitties.com

Mari dropped our new little guy, Bernie Finnegan, last night. this was the easiest, most professional adoption ever! We have had Maine Coons for 30 years and we are so in love with our little guy! our big guy, Mickey is slowly warming up to Bernie. He is so social and energetic/playful! Thanks again Mari for bringing some joy to our family!

In the interest of full transparency- this is the partner of Mallory. who left the one star review detailing our experience. I'd like to just address the owner's response as almost all of it is intentionally misleading or untruthful. Let's go point by point. "The kitten's health and well-being are our top priority!" - Clearly not, or else the owner of the business would have stepped up with guidance or advice when the kitten she sold us a week prior was dying. "All our kittens are being checked by a licensed veterinarian before going to a new home" - Upon us reaching out to her vet, he said that he has never seen our cat. No vet in the United State's looked at our cat before being handed off to us. The only given to us was a document written in Russian stating the cat had vaccinations. Our vets in the US ended up not being able to decipher the document and we had to have the cat re-vaccinated per their advice. "We are sorry you have a bad experience with emergency medical care." - We had a great experience with emergency medical care, they saved our kittens life while the owner of the business was nowhere to be found. "Maintaining a kitten in good health is a responsibility you take went adopting an animal." - Translate that as "if we sell you a deathly sick animal it's not our problem". Almost all states have pet lemon laws that protect buyers in the case they are sold critically sick animals, as in our case. These laws unfortunately are near impossible enforce with online purchases, a loophole the owner of the business takes full advantage of. Buyers beware, know what you are getting yourself into. "The kitten should not be considered as “merchandise” and not something you receive" - The kitten is not merchandise, we were talking about the sweater that was purchased but never shipped, received, or refunded. "you adopt an animal which means you take full responsibility for its health and well being" - We do take full responsibility for normal healthcare over the course of a cat's lifetime. We do not think it is fair to accept the entire cost of the cat + emergency medical costs when they are the direct result of the conditions the animals are kept in by your breeders, and the animal is delivered to us with multiple severe medical conditions. "Unfortunately, we are unable to confirm your communication with our veterinarian." - We can confirm it with texts and emails if you'd like! "Therefore we will not respond to any of your emails and texts with threats and demands to issue a refund." - the owner of the business stopped responding to us well before we even brought up that we would seek a refund- by the way, that's an obvious resolution to the horrific scenario that unfolded due to her business practices. All we requested was to open a dialog with her, and when that failed we detailed our experiences with her online to save others from going through what we had to go through. "However, we were able to confirm “multiple complaints on other websites” left by you and/or your partner." - I left a review on Yelp, that is correct. Any other negative reviews are not from myself or my partner. To be clear, I don't think the other 5 star reviews here are (all) fake, if we didn't have crazy health issues with our kitten within a week of ownership I'm sure we would've left a normal review. However, a business can be judged by how they handle situations when things DO unfortunately go wrong- and when dealing with live animals sometimes things inevitably go wrong. The seller's response while we weren't sure if our newly adopted kitten would live or die was to cut communication, and then when we did not go quietly into the night with our almost dead kitten and medical bills totaling thousands, she chose to write unprofessional responses to our true, lived, and traumatizing experience on review sites. We tried SO MANY times to reach an amicable and reasonable resolution with the owner of the business before resorting to the only thing we can do- warn future buyers. Our advice to the owner would be, next time an unfortunate situation happens with one of your animals I hope you can handle it with grace and compassion for the pets and owners- like you claim in your mission statement- instead of publicly arguing with your former customers on online review sites trying to discredit them. Best of luck. *Update, the owner now claims we "adopted" the cat - I'm not sure in which world paying a broker $2000 for a purebred cat counts as adoption but apparently that absolves her of any and all responsibility. *Update 9/16/21, the seller claims in their response to this review that "they can't verify the information", but we've submitted all necessary documentation to Trustpilot including medical correspondence and proof of purchase. Trustpilot has marked the review "Verified"

Could not make the entire adoption fee payment at once so I asked if I can pay over time, after I compiled my payments my baby was delivered to me in person, wearing a cute sweater. The entire process was smooth and easy. Mari has answered all of my questions, since it’s my first kitten I needed some help. Thank you, Mari and Purebred Kitties! Five stars service!

Maria sold me a critically ill kitten and cut off all communication once she was made aware of the situation. Within days of bringing home my kitten, she was diagnosed with a viral respiratory infection, fungal skin infection, and multiple secondary bacterial infections in her eyes and ears which cost me thousands of dollars in emergency medical care. In addition to ignoring my requests for support/guidance and a refund (as per the "health guarantee" on her website), Maria also accepted payment for merchandise (cat sweaters) on her website which I never received. I tried to file a chargeback with my bank for the cost of the sweaters, but they were unable to retrieve the funds because she uses a third party seller. Be extremely cautious purchasing a kitten from purebreedkitties.com as there's no telling what condition your kitten will arrive in. If your kitten arrives deathly ill like mine, be prepared to spend thousands of dollars in medical care within the first week of ownership and never hear from Maria again. *EDIT: I didn't feel it was necessary to get into details, but since Maria's response to my initial review was to discredit and deny everything that happened, I'd like to provide some context and background info. When we picked up our cat, she had a visible skin infection on her left shoulder and an ear infection made visible by dark oozing wax. Unfortunately, those were the least concerning ailments which we found out just days later when we were told by multiple vets that our cat was actually dying due to a severe viral infection. At one point, I was even told by Maria’s personal vet (who I reached out to on my own accord and have several saved conversations with) that I should be prepared to put the cat down, so I asked Maria for guidance in hopes she could offer support to help nurse the cat back to health (there was no mention of “dropping her off on a doorstep”, it was more like a plea for help as I was running out of options and couldn’t bare the thought of putting down a 5 month old kitten). At one point, Maria haphazardly suggested we take the kitten to her vet 3 hours away but that was not a feasible option for 2 reasons: her vet's office was closed for the holidays (it was Christmas Eve) and any correspondence I had with her vet was done via email/text because he was in California at the time on vacation and not seeing patients until after the New Year. Clearly our kitten could not wait that long to be seen. Our vet also said the kitten was not well enough to survive a 3 hour car ride from New York City to Delaware as she was hooked up to supplemental oxygen and an IV catheter at the time. Once I explained this to Maria (along with documentation from my vet stating the cat could not travel), I never received a response back and she ignored the multiple requests for an amicable resolution I’ve sent since then. The last conversation I had with her was to tell her the kitten was in grave condition and she never checked back in to make sure the kitten even survived. I understand it was probably a difficult situation for Maria to navigate being as inexperienced as she is - but ignoring an issue doesn’t make it go away. In fact, it only added to my emotional/mental distress as a first time pet owner. Thankfully my kitten did survive this traumatic ordeal thanks to the amazing care and team of emergency vets, but I’ve seen multiple complaints of sick cats on various review sites including this one. It seems she cannot stand by her promise of “healthy pets” and certainly does not care about their wellbeing once she’s received payment. Very sad to see such little compassion from someone dealing with helpless innocent animals. Of course I’m prepared to deal with any medical issues that arise over a normal cats lifetime, but when a cat arrives with multiple infections because they were kept in poor conditions prior to entering my home, THIS IS NOT NORMAL and the seller must take some responsibility. Maria has denied all responsibility and claims she doesn't "sell" animals - yet she profits and collects payment in exchange for the animals, which is the literal definition of a sale. She's clearly not running an adoption agency here. I've never offered to remove ANY review in exchange for a refund. In fact, there's no amount of money she could pay me to keep quiet because I think future buyers need to be aware of what they're getting themselves into. I’d reach out with my questions and concerns, but I know I’ll never hear back unless it’s in the form of an argumentative response on a review site. (PS. Thank you for proving my point that you have absolutely 0 compassion for your pets or clients by leaving combative responses to my traumatic experience trying to negate everything that happened instead of understanding or resolving. Big red flag for future buyers!)

Was a bit weary adopting a fur baby online especially one I hadn’t met but it’s been the best decision ever! You won’t regret it! My baby boy is the sweetest cat I’ve ever have and my whole family adores him. Mari spent all week answering every single question and concern I had prior to him arriving! Thank you so much!!! So happy!!!

The whole process from start to finish was simple and straightforward. We appreciated the responsiveness and the peace of mind we had working with a reputable business. Thank you Mari and Purebred Kitties. We love our new Sphinx kitten. She loves cuddling, talking and is very playful. She is the perfect addition to our growing family!

Easy adoption process. We were always in communications with Purebred Kitties before adoption and were able to ask lots of questions. Our Sphynx kitten is sweet, calm, healthy and beautiful. We couldn’t be happier!

Mari absolutely helped us chose the right kitten to add to our family. We love him and he has bonded with our other male cat. They are best buds. Unfortunately he became very sick. Something no one could have predicted or expected. Mari refunded our money without question.