Purebred KittiesReviews of purebredkitties.com

I am leaving this review to warn others about my experience with this company, as it has been extremely frustrating and unprofessional. In February, I placed a deposit on a kitten (originally named Seva, later changed to Robin Hood) under the belief that I was purchasing directly from a legitimate breeder at a fair and transparent price. After making the payment, I discovered that this company was not the original breeder but was acting as a reseller. The kitten I was sold was reportedly purchased by them for around $850, while I was charged close to $3,230. This significant markup and the fact that they were reselling the kitten were never disclosed prior to payment. Additionally, the listing indicated that the kitten would be available at around 3 weeks old. After I paid, I was then told I would have to wait several months (closer to 3 months) before the kitten could be provided. This directly contradicted the original listing and was not made clear beforehand. Because of these issues, I requested a refund. On February 28, I received an email from their team confirming that my refund of $1,750 would be processed and would take approximately 7–10 business days to reflect in my account. However, the refund was never issued. From that point forward, I sent over 15 emails and made repeated attempts to follow up, but my messages were largely ignored. I received little to no communication for weeks at a time. Due to the lack of response, I filed a chargeback with my bank. During this process, I was told by the company that $750 was “non-refundable,” which was never clearly explained beforehand. The dispute ended up being decided in their favor because I did not have the opportunity to fully present the details of the situation. After that, I continued trying to resolve this directly. I was given multiple conflicting explanations, including: That the delay was due to my bank That the refund was already processed That I would receive the full refund by mid-May None of these statements were followed through on. As of now, I still have not received my refund. Communication has again stopped, and my emails and calls are being ignored. This experience has involved: Misleading and incomplete information before payment A written promise of a refund that was never honored Months of delays and lack of communication Constantly changing explanations depending on who I spoke to I also want to note that I have retained screenshots of emails and messages confirming the refund and my repeated attempts to resolve this, in case any records have been altered or removed. Overall, this has been a very disappointing experience. I strongly recommend that anyone considering doing business here proceed with extreme caution and fully verify all details before making any payment.They will steal your money even though they are supposedly a large company which is supposed to mean they are proffessional and not money hungry.

Purebred Kitties Delivered my precious TANGELO (oriental short hair ) With the nanny service. And was the only way to go for us. So happy with their service and my deepest thank to all involved

I had a great experience with Purebred Kitties. The whole process was smooth and professional, from booking to delivery. The staff was responsive, helpful, and answered all my questions quickly. Everything was clear and well organized, which made me feel confident throughout. I’m really happy with the service and would definitely recommend them to anyone looking for a reliable and trustworthy place❤️

Adopting my Maine coon kitten was such an easy and great experience! Communication throughout the process was excellent. My kitten is such a sweetheart and was litter trained the day I picked her up!

These guys were great! From the initial contact all the way through the delivery of our kitty I could not have asked for more. The staff was responsive, the process clear, they did all I asked for and more. Our kitty arrived in perfect condition. He had a little cough and his eye was watery but our vet said this is completely normal due to the stress of travel. All in all, if I were to buy another cat I would come back again and if anyone asked for a recommendation I would definitely give it.

Buyer Beware! I purchased a kitten from this company a few weeks ago and immediately noticed serious health concerns upon bringing him home — he was visibly limping and had stitches protruding from his genitalia. I contacted the company right away, providing videos as proof. I was instructed to take him to a veterinarian, which raised an immediate red flag: how did their own vet clear him for release without catching these issues? My vet confirmed the limping and was alarmed by the protruding stitches, noting that cats groom themselves constantly and would inevitably chew on exposed stitches — a serious risk. The stitches were removed, and additional testing was recommended to determine the cause of the limping. A full veterinary report was documented and submitted to the company. Since then, the response has been deeply disappointing. While this company is extremely responsive when it comes to selling kittens, they become virtually unreachable once a problem arises. They repeatedly cite an internal “review process” with no timeline or resolution in sight. Despite multiple requests for a simple courtesy call to discuss the matter, I have been ignored. The lack of urgency, transparency, and basic professionalism — especially involving an animal’s welfare — is unacceptable. Do your due diligence before purchasing from this company. I Here’s a polished, firm version that keeps your facts clear and your tone professional: Revised Version: I am writing to address several inaccuracies in the merchant’s response and to clarify the factual timeline of events, all of which are documented via text messages and emails with exact timestamps. The kitten was picked up on the morning of April 18th, not April 19th as stated. Accordingly, the “5 days from delivery” reference is factually incorrect. I contacted the merchant the same day — April 18th at 3:45 PM — with my concerns, and submitted video evidence on the morning of April 19th. The first available veterinary appointment was Monday, April 20th, as no weekend appointments were offered. The complete veterinary report was emailed the following day. I have fully met my obligations by providing both video documentation and a formal veterinary report. I will not be accepting any financial responsibility for additional diagnostic testing, as this situation is the result of the merchant’s negligence, not mine. The matter remain unresolved, I have filed a dispute with my credit card company and will be pursuing all available legal avenues as well.

It was the most beautiful experience I’ve had when looking for a new furry family member. Every week I had a video update along with Very detailed information on his growth , health, and everything in between. I found the cat of my wildest dreams and it would have never been possible without the amazing staff from purebred kitties. They make dreams a reality.

We got the most perfect kitten from purebred kittens . The entire process was smooth. When we had question we always received answers quickly and accurately .