PureanceReviews of pureance.com

Response from PureanceMar 5, 2026

Hi Kathleen, We’re sorry to hear that the reviews you’ve seen have caused concern, and we completely understand wanting to avoid any potential hassle. Your peace of mind is important to us, and our team is always here to help if you have any questions or need assistance with your order. Please feel free to reach out to our support team so we can look into your request and assist you right away.

Response from PureanceMar 1, 2026

Hi Marilyn, We're sorry to hear about your experience and appreciate you sharing your feedback. The additional offers shown during checkout are completely optional, and customers can proceed with their original order without selecting extras. In some cases, credit card transactions may be declined due to bank security measures. If you would still like to try the shampoo, our support team would be happy to assist you with placing the order smoothly. Please feel free to reach out to us for further assistance.

Response from PureanceFeb 11, 2026

Hi Marie, We’re very sorry to hear about this experience. Please know that we take any reports of unauthorized charges seriously. We encourage you to reach out to our customer service team directly so we can investigate this matter and resolve it as quickly as possible. Your security and satisfaction are very important to us.

Response from PureanceFeb 4, 2026

Dear Pam, We’re sorry to hear that your experience didn’t meet your expectations. Your feedback is incredibly valuable to us, and we truly appreciate the opportunity to improve. If there’s anything we can do to make things right, please don’t hesitate to reach out. Our Customer Support team is available 24/7 at (800) 595-0735, and we’d be happy to discuss your concerns and work toward a better resolution. Thank you for sharing your thoughts—we’re committed to improving and providing a better experience for you in the future.

Response from PureanceFeb 1, 2026

Hi Pandolph, Thank you for taking the time to share your honest feedback. We’re sorry to hear that the Pureance oil did not meet your expectations or provide the results you were hoping for. We understand that skincare can be highly individual, and what works well for one person may not work the same for another. We truly appreciate you giving our product a try, and your feedback is valuable to us as we continue to evaluate and improve our offerings. If you have any questions or would like to discuss your experience further, our support team is always happy to assist.

Response from PureanceJan 29, 2026

Dear Lita, We’re sorry to hear that your experience didn’t meet your expectations. Your feedback is incredibly valuable to us, and we truly appreciate the opportunity to improve. If there’s anything we can do to make things right, please don’t hesitate to reach out. Our Customer Support team is available 24/7 at (888) 558-9836, and we’d be happy to discuss your concerns and work toward a better resolution. Thank you for sharing your thoughts—we’re committed to improving and providing a better experience for you in the future. Sincerely, Liam S. Customer Support Agent [email protected] (mailto:[email protected]) 24/7 US (888) 558-9836; Outside US (863) 301-4007

Response from PureanceJan 23, 2026

Hi Terry, We’re sorry for any confusion or concern regarding fees. We understand how frustrating this can feel. Please reach out to us directly so we can review your account and make sure everything is clear and correct.

Response from PureanceDec 30, 2025

Hi Vanha, We sincerely apologize for the frustration and confusion caused by this order. We understand how receiving an unexpected product and subscription can be upsetting, and we want to make things right. Please contact our customer service team so we can review your order, cancel any unwanted subscriptions, and ensure the situation is resolved to your satisfaction. Your trust and peace of mind are very important to us.