PuppySpot Reviews | Read Customer Reviews of puppyspot.com

PuppySpot Reviews | Read Customer Reviews of puppyspot.com

PuppySpot reviews

7,460 approved reviews, newest moderated first

Joe D.
Apr 19, 2026
Puppy purchase made easy
Puppy purchase made easy. I just picked the Puppy they did the rest. When Sara arrived at the house she was beautiful, clean, happy. Sara was a little nervous but that didn't last long at all . I think she likes it here, she is very smart, Sara let's me know when she wants to go out side to do her business . Sara is great! Sara doesn't wine . Thank you puppy spot!
Response from PuppySpotApr 19, 2026
We're happy to hear that the puppy-buying process was easy and that Sara is a wonderful addition to your home! It's great to know she's adjusting well and is such a smart pup. Thank you for sharing your positive experience!
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howard C.
Apr 19, 2026
Overall communication was very good and…
Overall communication was very good and their response time to my questions quick, but it should be for the $750 fee they charge.
Response from PuppySpotApr 19, 2026
Thank you for your feedback. We’re glad to hear that you had a positive experience with our communication and responsiveness, as providing timely and helpful support is very important to us. We truly appreciate you taking the time to share your thoughts and will continue striving to deliver a high level of service.
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Carol D.
Apr 19, 2026
Good resource for finding the right…
Good resource for finding the right puppy and gave lots of helpful on feeding and caring for your pet. Sent to us with samples of food she was receiving from the breeder. Let us know what was happening all along the journey. I highly recommend them if you are looking for that special pet!
Response from PuppySpotApr 19, 2026
We're happy to hear that you found the perfect puppy through us! We're glad our resources on pet care and the food samples were helpful. It means a lot that you appreciated the updates throughout the process. Thanks for your recommendation!
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Chris
Apr 18, 2026
Highly recommended
I had a very pleasant experience with PuppySpot. Communication was very good, they were always available to answer any question I had, and sent me regular pupdates. Every timeline was met and I would highly recommend them.
Response from PuppySpotApr 18, 2026
We're happy you had a pleasant experience! It's great to hear that our communication was very good, we were always available, and sent you regular pupdates. Thank you for recommending us!
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Maria C.
Apr 18, 2026
I appreciated that I was kept informed…
I appreciated that I was kept informed in a timely manner and all the information that was provided for me. All were so helpful. Like pet insurance. Started kits and so much more! I highly recommend Puppy spot for anyone looking for a new addition to their family.
Response from PuppySpotApr 18, 2026
We're happy to hear that you were kept informed and found the information helpful! It's great to know our team supported you with resources like pet insurance. Thank you for recommending us!
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Rachel
Apr 18, 2026
Lack of breeder communication
Minimal to no communication with the breeder made me question the health and safety of the puppy. Each puppy spot person was helpful but the closed communication with the breeder was very difficult.
Response from PuppySpotApr 20, 2026
Thank you for sharing your feedback. We’re sorry to hear about your concerns and understand how important communication is throughout the process. We appreciate the opportunity to have connected with you and are continuing to assist with your experience. Please don’t hesitate to reach out if you need anything further.
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Michelle F.
Apr 17, 2026
We Are Delighted!
The whole experience was wonderful. All my inquiries were quickly and satisfactorily answered. My angel arrived in style in good condition. I do recommend this service. I do not anticipate any issues going forward with little Blaze.
Response from PuppySpotApr 17, 2026
Thank you for sharing your feedback. We’re so happy to hear your experience was wonderful and that all your questions were answered along the way. It’s great to know Blaze arrived safe and in good condition. We’re always here if you need anything in the future!
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Cheryl C.
Apr 17, 2026
Positive experience
I felt that it was good working with the various representatives however the calls are outsourced to India and it was difficult to reach a manager when needed. Otherwise, it was a positive experience and we love our new puppy.
Response from PuppySpotApr 20, 2026
Thank you for sharing your feedback. We’re glad to hear you had a positive experience overall and that you love your new puppy. We appreciate the opportunity to have connected with you and discuss your concerns. Please don’t hesitate to reach out if you need anything further.
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