customer
Great experience
Great experience, communication was great, they answered all my questions and made it a stress free process.

At PuppySpot, we help loving families find their perfect puppy by connecting them directly with the nation’s most responsible, vetted breeders. As the leading puppy placement service in America, we combine expertise, care, and transparency to make the experience seamless and humane from start to finish. Our team of caring experts works closely with certified breeders to ensure every puppy is healthy, well-socialized, and ready to bring joy to their new home. Because we believe everyone deserves the unconditional love of the perfect puppy.
PuppySpot (puppyspot.com) has 7,460 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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customer
Great experience, communication was great, they answered all my questions and made it a stress free process.
Janet
The whole process from start to finish to get my cavapoo Finley, was first rate. I received professional support and advice throughout and the delivery and pickup was seamless.
Thomas W.
Puppy Spot takes puppies from Puppy Mills. This is the last time I buy a puppy from Puppy Spot
Midge S.
We ended up spending the entire day at the airport. Her plane didn't leave Chicago (ORD) until 5:45 PM rather than 8:45 AM as promised, so Lady didn't arrive in DTW until 7:20 PM and we couldn't get her until 8 PM. I am disabled with severe back problems and I spent most of the day in pain. We will never again get a pet that must be shipped by air.
Joseph P.
Our experience with Puppy Spot was wonderful. The information on the website was easy to find and to understand. They were able to answer our questions and help us through the process of us being able to get our little Glory. She his the love of our lives and brings so much joy to us thanks to the wonderful staff at Puppy Spot. If there was a higher rating then what is shown we would rate it there. Thank all of you.
Denise
Cutest puppy and always able to communicate while waiting for puppy to be delivered
Frank
I can only speak of my experience. We saw a puppy on their website, spoke with a rep the same day and moved forward with the purchase. They said it could take around two weeks for delivery because they try to coordinate deliveries per region. Less than a week later, we rec'd a care package that included a bed, a nice food bowl set, leash, collar, poop bags, toys and a blanket...so cute. A few days later we rec'd a text with a delivery date and time. The day before we rec'd a call from the driver confirming our purchase and specific puppy. Travel to the delivery spot was about an hour from our home. We got there early. The driver soon called stating traffic was good so he'll be there early. We noticed a few other people waiting as well. When the van arrived, they required photo ID and a signature then released our puppy with all the paperwork -which included a vet's health examination with proof of rabies shots, vaccines and the microchip number, the breeder info etc...it was a lot of paperwork. The driver also gave us a pouch of premium dog food. The puppy was extremely friendly, happy and looked very well taken care of. In anticipation, we had already booked an appointment with our local vet for the following day. After a lengthy physical (eyes, ears, nose, bone structure, paws, reactions...etc), he was given a clean bill of health. We brought along stool sample which they sent to a lab and it came back negative for worms etc... We've had him now a week and the family absolutely loves him and he's taken to us since the first day home. I called the AKC and they already had the puppy’s microchip number registered under my name. I took a star off my rating for price. As seamless as the process was for my experience, their prices are definitely way up there. The puppy plus delivery was more than $3,000. That's a lot for a mixed breed. They'd place and reach a larger customer base if their pricing was more appealing. That's just my take.
Don
Our new family addition is perfect! Excellent communication and pet transport. The entire process was set with the puppy's health in mind. Great organization, would recommend!