PuppySpotReviews of puppyspot.com

On schedule and an adorable, healthy puppy! Easy process all the way around.

Transport team was wonderful!

So easy to work with and their customer service department goes out of their way to make your purchase seamless!

Good communication and friendly people. Our dog is amazing!!

I didn't care for several things about PuppySpot. First, there is no way to interact with the puppy before purchasing. After purchasing the puppy, she had 2 parasites I had to deal with immediately. I have an existing dog and had to have her tested for parasites due to the puppy. Thankfully, she never got cross contaminated. I think PuppySpot should have paid for her testing as well since they gave me a puppy with parasites. I received her on a Friday afternoon and was at my vet Monday morning with a fecal sample. I received so many emails from PuppySpot my head was swimming! They were about numerous topics and recommendations about purchases such as insurance. The emails about her parasites were from many different people, so I never knew who to respond to. Plus, if I did not respond immediately, I would get another email! It bordered on harassment. I have since looked up puppies on AKC's site and now I know I way over paid for my puppy. I would not recommend this site.

Website and staff made it so easy to buy my daughter her puppy. I also would like to say that your delivery method and employees were very professional.

Because I feel like since I did not get your pet insurance, you took extra time before you initiated with the breeder to have her delivered you delayed because I got emails bombarded with emails for pet insurance and two phone calls and since I declined your insurance, you waited delayed this is the second time I’ve used you and you did the same thing. The first time I didn’t buy any add-ons and I didn’t get the insurance. I kept getting emails to buy all kinds of accessories and things that I can simply buy at Walmart and since I declined you delayed and you did it twice and you’re not transparent you do not talk about anything else. I did not know when she went and had her doctors appointment didn’t know anything until the very last day when the transport company called and said they were picking her up and they were heading our way. No contact from puppy spot except for trying to sell me additional products. Shame on you. You caused us extra sorrow because we’re waiting on Lacey to get here to cheer the others up again shame on you. We will never do business with you again and we’re going to tell all of our friends.

Stacy is knowledgeable and professional. She handled my questions and concerns. Customer Service was professional and continued to supply responses. PuppySpot should require updated photos and weight weekly