Margie
The delivery of our new fur buddy was…
The delivery of our new fur buddy was impressive. The pet companion was unbelivably sensitive, communicative and handled our 8 week puppy (Shih Tsu) with such loving care. The experience overall was marred by two issues - communicating of the travel plans a few days before had to be requested twice before shared and then contained a 9AM pickup time when it was 9PM. These two issues were not impactful more than disorienting given that the travel companion was in touch all the time and corrected the timing error. More attention to these details regarding travel arrangements should be addressed. Otherwise, the experience and care of a small puppy traveling was exemplary. The breeding and condition of the puppy equally amazing. In the end could not be happier!




