Susan
Good communication and transport
Good communication. The transportation was the best. Chuck and Clinton of Premier Pet transport were above and beyond.

At PuppySpot, we help loving families find their perfect puppy by connecting them directly with the nation’s most responsible, vetted breeders. As the leading puppy placement service in America, we combine expertise, care, and transparency to make the experience seamless and humane from start to finish. Our team of caring experts works closely with certified breeders to ensure every puppy is healthy, well-socialized, and ready to bring joy to their new home. Because we believe everyone deserves the unconditional love of the perfect puppy.
PuppySpot (puppyspot.com) has 7,460 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Susan
Good communication. The transportation was the best. Chuck and Clinton of Premier Pet transport were above and beyond.
Garrett P.
The purchasing experience was great and the team at Puppyspot communicated frequently and in a timely manner. My only issue was the transport. When I picked up my puppy he was covered in his own throw up and was clearly traumatized by the trip across the country. I know the transport team is limited in how much they can care for the puppies during the trip but it was still jarring to see the puppy in such poor shape from the trip.
Sharon C.
The staff and doctor were extremely friendly and accommodating for my 9-week-old puppy. The facility was spotless. I am scheduled to return on March 2nd and looking forward to it.
Elijah J.
Walked me through everything, and communication was very good
Joshua B.
My experience with puppy spot has been phenomenal. The only reason I rated it for out of 5 was. My puppy arrived underweight and dehydrated.
sonja H.
my experience went well with puppy spot. I got my puppy two days ago although she’s adjusted to being in the house she still looks scary. It takes time for her to get used to everybody but everybody adore her. The process with the paperwork was smoothly and quickly as possible, thanks again puppy spot
Kat
It would absolutely be a 5 if I hadn't talked to a couple of advisors first about specific puppies who really had no interest in talking temperament, just kept going over the health guarantee. I gave it one last shot with another puppy and got an advisor who found out the answers to my questions from the breeder and voila, with her help I picked the puppy in that litter with the characteristics I was looking for and she is a great fit for our family! I don't think the agents didn't understand temperament, I think they just didn't want to take the extra step to reach out to the breeders for more information. We chose to fly to meet the breeder in person and that went great. We got lots more information about her, her parents, and littermates. Really knowledgable and kind person and we are certain she had a great start in life.
James
The people were great and we love our little Cavapoo Sheila. The only negative thing I can say is the waiting was tough, a week with no contact because they were waiting for the breeder to get a final vet visit. They do tell you this but it’s still tough. But once that happened we were contacted frequently to give us updates on travel date, travel progress and final day pick up. We are so happy with our new fur baby!!