Mike B.
Chuck and Mark were extremely polite…
Chuck and Mark were extremely polite and caring in the transport of our new puppy. They kept us informed on there arrival time and everything went smoothly. Would definitely recommend there services.

At PuppySpot, we help loving families find their perfect puppy by connecting them directly with the nation’s most responsible, vetted breeders. As the leading puppy placement service in America, we combine expertise, care, and transparency to make the experience seamless and humane from start to finish. Our team of caring experts works closely with certified breeders to ensure every puppy is healthy, well-socialized, and ready to bring joy to their new home. Because we believe everyone deserves the unconditional love of the perfect puppy.
PuppySpot (puppyspot.com) has 7,460 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Mike B.
Chuck and Mark were extremely polite and caring in the transport of our new puppy. They kept us informed on there arrival time and everything went smoothly. Would definitely recommend there services.
Alan H.
I’m giving Chuck and Mark fives along with the whole experience at PuppySpot. I want to say that they’re very reputable and very compassionate to the animal as well. Any questions I asked was always answered in a prompt and timely fashion, and my experience with Jordan was also 5/5. I would highly recommend PuppySpot because they simply live up to their promise. Your dog is backed by a 10 year health guarantee as long as you purchase pet insurance for the first six months so that is a no-brainer. Overall, it was a great experience, and my dog has a perfect temperament, which I am satisfied with. They use the best breeders they can possibly find and it shows when You get To know your new friend. I hope others have the same experience I had because they won’t be unhappy. Alan Heitman
Matthew J.
Everything went so great since my first phone call to ask about a puppy. Everyone with Puppyspot was always so kind and always helped me with anything I needed. They always did what they said they would do and everything turned out exactly as advertised. My family thanks you to all that were involved!
Carlos Hurtado R.
I was very satisfied from the first friendly call to puppy spot to the end when driver Nathan T delivered my puppy Rottweiler via premier transportation. Nathan T was an Amazing driver. I had no worries. I also received updates via text. They informed me how to prepare and what to do next once I receive him. Overall, I had an excellent experience. Thank Puppy Spot !!
Carol B.
Buying a puppy online is a risk. Although we are very happy with our little Oscar, we knew precious little about our pup’s health and breeding, even though we had asked. Of course a vet said he was healthy, but does he say that about all of them? (Our puppy’s price was half that of his brothers & sisters. Obviously, I wanted to know why, but when asked, the accommodating representative didn’t know why—but didn’t offer a way to find out. Clearly, I was the one who had to insist on an answer—but I had already fallen in love and failed to be the firm consumer.) In the delivery waiting period, I felt in the dark, and realized I really didn’t know the quality or temperament of the dog we were adopting. My fault, perhaps, but it was also my fear. When he came, finally, we were delighted and relieved. He is smart, beautiful, seemingly without the handicap we had feared. I’ve had many, many dogs in my life, but Oscar is the most loving and affectionate that I have experienced. We are grateful, surprised, and relieved that he is so perfect. So, my 3 stars for the long wait time and 5+ stars for the quality of our puppy—he hits the puppy spot.
Response from PuppySpotJun 7, 2024
Thank you for your post, and happy to hear that you are very happy with Oscar, if not the communications post-purchase and the timing of delivery. As hard as it is to hear less than positive remarks, it's critical to our ability to constantly improve our puppy adoption experience. We have heard from other customers that our communication protocol post-purchase is not good enough. We have assembled a cross department team to work on revamping it so that customers never feel alone or without ability to talk with one of our adoption experts. In terms of the travel planning and the delay in puppy delivery, we could have also done better. While our goal is to deliver newly adopted puppies within three weeks of their official adoption, that schedule can be thrown off by travel complexities. We do hope you remain happy, and Oscar provides you years of unconditional love and joy.
Jack and lorraine A.
Our process for obtaining our mini bernadoodle was simple. Delivery was as promised. We received all her records at delivery. Greta (aka Miami) is a sweet, energetic puppy. I would have liked more information on the breeder and on Greta’s parents. We are very happy with our puppy.
Liz H.
Nathan B. & Gary were right on time, and delivered our precious puppy in good health. They were polite and friendly, and I would definitely recommend this team.
Benjamin W.
Chuck and Mark of Premier Pet Transport LLC ensured our puppy was delivered on time according to the predetermined time frame. In fact, Chuck and Mark were not only on time, but they were actually an hour ahead of schedule and informed us we could come early to pick our puppy up. Communication was prompt and accurate. Thank you Chuck and thank you Mark for doing an excellent job.