PuppySpot Reviews | Read Customer Reviews of puppyspot.com

PuppySpot Reviews | Read Customer Reviews of puppyspot.com

PuppySpot reviews

7,460 approved reviews, newest moderated first

Lolita
Jun 8, 2024
Puppyspot gave me a wonderful…
Puppyspot gave me a wonderful experience. Picking which dog to choose was the hardest part. After that it was a breeze the Customer service staff was amazing.they keep me informed every step of the way.My puppy arrived healthy and happy.
Response from PuppySpotJul 3, 2024
We're thrilled to hear you had a positive experience with us! We understand choosing the right puppy can be a big decision, and we're glad our team was able to guide you through the process. We're also happy to hear your puppy arrived healthy and happy.
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Indya S.
Jun 8, 2024
Highly recommended
We’re absolutely in love with our little fella. I called every day and they never made me feel like I was bothering them and explained everything. Would recommend!!
Response from PuppySpotJul 3, 2024
We are so happy to hear you are enjoying your new companion. We appreciate your kind words about our team and their dedication to providing excellent customer service.
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Shannon P.
Jun 7, 2024
Everyone was super helpful and…
Everyone was super helpful and informative. I got my new puppy within a couple weeks. The transportation service was efficient and kept me updated. My little guy is adorable and perfect!
Response from PuppySpotJul 3, 2024
Thank you. We do our best to deliver puppies ready to love and be loved!
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Valerie
Jun 7, 2024
I love my puppy
I love my puppy. Thank you.
Response from PuppySpotJul 3, 2024
We're so happy to hear you're enjoying your puppy!
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Lynn C.
Jun 7, 2024
Chuck and Skyler - Premier Pet Transport
Chuck and Skyler were great! Kept me posted on delivery for a week. We’re kind and friendly!!! Highly recommend them.
Response from PuppySpotJul 3, 2024
We appreciate your kind words about Chuck and Skyler. We're thrilled to hear they provided you with excellent service and kept you informed throughout the delivery process. We strive to provide a positive experience for all our customers.
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Estrella G.
Jun 7, 2024
Amazing
They were really organized they updated me if something happened other than that my experience was amazing.
Response from PuppySpotJul 3, 2024
We appreciate your kind words and are thrilled to hear about your positive experience. We strive to keep our customers informed throughout the process, and we're glad our efforts were appreciated.
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Diandra B.
Jun 7, 2024
PuppySpot is so organized and everyone…
PuppySpot is so organized and everyone I worked with is so kind. I know the puppies are healthy and from an approved breeder.
Response from PuppySpotJul 3, 2024
We appreciate your kind words. We strive to make the adoption process as smooth and enjoyable as possible.
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dmoses.pollack
Jun 7, 2024
Bad Site Decision
Delivery people were friendly and efficient but had trouble spotting us. The Costco delivery site is a poor one,,, multi-entrances, very heavy traffic. We had no way of knowing what the delivery vehicle looked like, and the driver had no way to identify us. My daughter had to stand outside one entrance holding up a PuppySpot blanket before being spotted,
Response from PuppySpotJun 11, 2024
Thank you for your feedback. We apologize for the delivery confusion, and have spoken to our delivery partners regarding alternative sites. Costco is a busy place. We are also looking at ways to help with identification. Our goal is a seamless, stress-free experience for our customers and their puppies. Feedback like yours is incredibly helpful. Thank you and we wish you many years of happy, unconditional puppy love.
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