PuppySpotReviews of puppyspot.com

First, I absolutely love my dog! Puppy Spot makes it convenient and easy to find the puppy you want. They are very responsive throughout the purchase, and delivery of your dog. Negatives: did not get to see the parents of my puppy or see where he was born. This made me wonder if the "no puppy mill promise" is legit. I met a lady in a parking lot to get my dog. Second, I spent a lot of money, and my puppy was behind on his shots. I had to pay to get him "caught up". I sent the invoice to Puppy Spot, and nothing was ever done to compensate me. If you have an issue, all you get is a generic email that says "thank you for contacting us, someone will ....... and then nothing happens. Also, they told me that my dogs parents weighed about 5-6 pounds each. My puppy is now seven months old and weighs 13 pounds. He is a full bred Pomeranian-did DNA-but he is a big guy! Beautiful, but big!

My puppy arrived as scheduled

We love our Lake Boy !!

This puppy could not be more perfect. The entire experience has been AMAZING!

Puppyspot made it so I could have the puppy I wanted and arranged for him to be flown to me like I wanted ! He is the sweetest boy ever ! Totally recommend them for finding your dream puppy!

Our puppy isn’t a vibrant energetic typical puppy ; he is always hiding and looks scared!He seems to like his crate a lot , not curious or playful! My Vet seems to think he spent most of his time alone in a crate, I didn’t want a puppy from a puppy mill!!! And my puppy has the characteristic of a neglected puppy. I hope that puppy spot makes this right by us!! And the Dr. thinks that he might have health issues he doesn’t eat or drink ; he has been dehydrated !! Not happy at all!!!

There was great communication between the time of purchase and Mercedes arrival. The transporters reached out the day prior and the day of a couple of times to keep me aware of their progress. All in all it was a great experience.

What started out great ended with a lot of frustration and money wasted. This company is just a middleman between you and the breeder. First off the dog was around $3,600, we were assured someone would be flying down with the dog in the passenger seat on a plane to us. We paid for that which was an additional $1000. Then we get an email saying they’ve completely changed the drop off date to an additional 3 weeks later because the dog was too big for the plane now. We also find out they were going to be driving a lot of dogs for over 14 hours up to us. Makes me wonder if they charged everyone the full price for one trip for all those animals. And for this service they wanted an additional $1000. Then I looked up reviews online and realized people were saying this company was ripping people off and that their medical guarantee was a shame and basically unusable, because if something was wrong with the dog they won’t give you the money back, they MiGHT give you store credit or most likely another dog of equal value. Who the hell would want a replacement dog??! That’s messed up. The woman on the phone went around in circles and wouldn’t say yes at all if we get the money back. Totally scammy company. Also their refund policy is extremely cut throat, better look at that. That’s not even the worst part, they refunded the original flight payment we made but then charged us an additional $400 for a pickup of which was with the breeder! Not even with puppyspot. Then we found out from the breeder that she only got $1500 for the dog which is what she was selling it for and her pickup fee was only $50. Which means puppy spot kept well over half. We flew down, picked up the dog and decided to rent a car and drive home. Saved us a lot of money even with the long drive. Never use a middle man, just go straight to the breeder, luckily the puppy is adorable and we love her. But the company is a total rip off. Edit: Just found out that the dog was well under the 20 pounds limit and just under the height which means she could have gone on the plane the entire time with a companion. puppyspot did not check with the breeder they just wanted more money from us. A complete and utter scam of a company.