PuppySpot Reviews | Read Customer Reviews of puppyspot.com

PuppySpot Reviews | Read Customer Reviews of puppyspot.com

PuppySpot reviews

7,460 approved reviews, newest moderated first

Elizabeth L.
Jun 22, 2024
Everyone was great
Everyone was great
Response from PuppySpotJul 3, 2024
We are so glad to hear that! Thank you for your feedback.
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Joan L.
Jun 22, 2024
Friend to Everyone
Except for driving across Atlanta, the experience was excellent. We received all the necessary information and are exceptionally happy with our puppy. We live in a neighborhood where everyone has a dog. He has met his neighbors and they are great friends already.
Response from PuppySpotJul 3, 2024
We are thrilled to hear that you are happy with your new puppy and that he is already making friends in your neighborhood. We appreciate your feedback and are glad that you found the experience positive.
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Mark and Lori H.
Jun 22, 2024
The initial purchase was great
The initial purchase was great. Stacy did a great job and very attentive. she communicated to us the next steps. The after sale was a bit more worrisome. You pay $4500 and no one really wants to actually talk. They keep you guessing on the transportation of the pet. You try to talk to them and all they want to do is email and the response was slow. The sales people basically quit on you and when you can asking for delivery time lines they don’t want to respond. Need to be more transparent especially when you spend $4500. Overall we are happy with Puppy Spot. Delivery of Gracie was great. Very easy.
Response from PuppySpotJul 2, 2024
We appreciate you taking the time to share your experience. We understand your frustration with the communication during the after-sale process. We strive to provide clear and timely communication throughout the entire journey, and we're sorry that your experience didn't reflect that. We'll take your feedback into consideration as we continue to improve our communication practices. We're glad you're happy with the delivery of your new pet and that you're enjoying your time with Gracie.
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Jessica W.
Jun 22, 2024
Wonderful customer service
Wonderful customer service, continuous communication and courteous staff.
Response from PuppySpotJul 3, 2024
We appreciate you taking the time to share your positive experience. We're thrilled to hear that you enjoyed our customer service, communication, and staff.
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Laura S.
Jun 22, 2024
Value and Customer Service
Value and Customer Service Although a little bit pricey, with very little effort on my part, I received the perfect little piece of heaven. She is exactly what I asked for, a healthy, happy, and beautiful puppy. And just to be clear, the experience and most of all, my little Carly, were well worth all of it. Thank You!
Response from PuppySpotJul 3, 2024
We're thrilled to hear you're happy with your new puppy! It's wonderful that you found a healthy and happy companion. We appreciate your feedback and are glad you had a positive experience.
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Bobby M.
Jun 21, 2024
It took two and a half months to get my…
It took two and a half months to get my puppy but I'm happy with my puppy
Response from PuppySpotJul 3, 2024
We appreciate your patience and understanding. We're glad you're happy with your new puppy.
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Meeting Sites R.
Jun 21, 2024
Awesome care for our puppy. Exceptional drivers.
Our experience was excellent. We have all heard of the horror stories for puppies, and Chuck And Skylar were caring and loving to our puppy as well as so helpful to us. I had several questions and Chuck went above and beyond to be sure I had what I needed and gave me a lot of comfort that all would be well. Our little puppy Was not traumatized, she was of course, a little tired and immediately bonded with me as I held her during our drive home We could not have had a better experience. We are also very impressed with the communications. Very professional everything was timely and we could not have asked for a better experience.
Response from PuppySpotJul 3, 2024
We are so happy to hear about your positive experience! It's wonderful to know that you felt comfortable and confident throughout the process. We strive to provide the best possible care for all our furry friends, and we're thrilled that your puppy was well-cared for and bonded with you so quickly. Thank you for sharing your kind words about our team and our communication. We appreciate your feedback and are glad you had a wonderful experience.
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Robin B.
Jun 21, 2024
I was very happy with all of it!
I was very happy with all of it!
Response from PuppySpotJul 3, 2024
We're so glad to hear you had a positive experience!
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