PuppySpot Reviews | Read Customer Reviews of puppyspot.com

PuppySpot Reviews | Read Customer Reviews of puppyspot.com

PuppySpot reviews

7,460 approved reviews, newest moderated first

Edward E.
Jun 28, 2024
Very seamless experience
Very seamless experience
Response from PuppySpotJul 2, 2024
We're happy to hear the adoption process was easy for you and wish you manu years of happiness with your new furbaby.
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Meredith G.
Jun 28, 2024
Second puppy we adopted from PuppySpot
Second puppy we adopted from PuppySpot, and both times have gone perfectly!
Response from PuppySpotJul 2, 2024
We're so happy to hear that your experience with us has been positive! It's wonderful to know that you've had two great adoptions through our platform.
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Cmacd
Jun 28, 2024
Excellent communication and everything…
Excellent communication and everything went as planned. We love our new puppy!
Response from PuppySpotJul 2, 2024
We're so happy to hear you had a positive experience and that you're enjoying your new puppy. Thank you for sharing your feedback!
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Jennifer D.
Jun 28, 2024
Great communication about when my puppy…
Great communication about when my puppy would be coming. They updated me and so did the airline.
Response from PuppySpotJul 3, 2024
We appreciate your kind words and are thrilled to hear that you had a positive experience with our communication. We strive to keep our customers informed throughout the process.
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Norma C.
Jun 27, 2024
The experience was great
The experience was great. I gave it a 4 star only because when I asked what the puppy was eating..the answer was chicken and brown rice. I didn't know whether he was talking about human food or if dog food, the brand I should continue. The transport people were great. They gave me a pouch of dog food. Again, I didn't know whether that came from the breeder or the transport company. I just couldn't remember all the questions I should be asking.
Response from PuppySpotJun 28, 2024
We appreciate your feedback and understand your confusion about the puppy's diet. We strive to provide clear and comprehensive information to ensure a smooth transition for new pet parents but it seems we missed the mark on this one.
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Joash
Jun 27, 2024
Excellent service and communication
Amanda from Puppyspot really made it easy to understand the process and to ensure we were informed of our puppy's wellbeing while we waited for her. We love our new member of our family!
Response from PuppySpotJul 1, 2024
We are thrilled to hear that you had a positive experience with Amanda and that you are enjoying your new puppy! We strive to provide our customers with the best possible service and we are delighted that Amanda was able to make your experience so enjoyable. We appreciate your kind words and we wish you and your new family member many happy years together.
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Sam H.
Jun 27, 2024
Puppy has ticks
Puppy arrived as scheduled. Unfortunately she brought ticks with her from Missouri.
Response from PuppySpotJul 1, 2024
We are glad to hear your puppy arrived on schedule, but sorry to hear about her ticks. Sad but true, ticks are a common occurence, not always detectable during the pre-delivery vet exam. We're happy to reimburse you for the necessary veteranarian care. It’s why in part we created the 10 Year Health Commitment, to provide new owners with a window of early financial support should a puppy need veteranarian care. Please give us a call at 866-306-6064 if we can be of help.
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Kathy, M.
Jun 27, 2024
Very easy process
Very easy process. Every contact from start to finish was really friendly, helpful and knowledgeable. Very good and prompt service. Only thing we had a slight hiccup with was not getting the breeders contact information sent to us. But a simple phone call had the information landing on my phone within minutes. All in all it was a very easy great experience. Thank you Puppy Spot!
Response from PuppySpotJul 1, 2024
We appreciate your kind words and are thrilled to hear you had a positive experience with us. We're glad you found the process easy and our team helpful. We understand the importance of connecting with breeders, and we apologize for the slight hiccup with the contact information. We're always striving to improve our service and will take your feedback into consideration. Thank you for choosing us!
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