PuppySpotReviews of puppyspot.com

great service

Update: 8/1/24 I received a call from Puppyspot this morning in regards to my review. While I went on the information on the website, I did not see all the travel options or costs. Also, unfortunately Puppyspot uses American Airlines exclusively and there were no other options for delivery. I do think the website needs some review, customer service is excellent. While purchasing my puppy was easy, there are things stated that just aren’t true. All the info about delivery is untrue as to the puppy coming with a chaperone in the cabin. My little Pomapoo went from SD to Chicago and then to Portland, OR, in the cargo hold by himself. He was terrified by the time I got him. Also, the information led me to believe that he would come to the nearest airport, which is 1/2 mile from my home. Instead, he was sent to Portland, which is a 5 hour drive. So, after the all-day plane rides, he still had a 5-hour drive to get home.

I tried to get information on a Golden Labrador Retriever. I text several messages to Brittany requesting photos of the mom and dad and about delivery services. I was totally ignored

We had a great experience from beginning to end. Selecting a puppy this way was a first for us, but we found everyone we dealt with to be responsive and helpful. The puppy transport company was dialed in. Our drivers (Chuck & Skyler) were responsive via text and let us know they were arriving almost a full hour early to the meeting place. It appeared that our puppy was well taken care of and the gentleman we interacted with was very thorough. As a bonus, our puppy smelt great! Days later we received a call from the breeder to follow-up on how everything worked out, which we really appreciated!

I just received my 8wk old French Bulldog and I am absolutely over the moon! My experience has been great! Quick responses and communication was great throughout the whole process by Puppy Spot, the breeder, and driver Chuck and Skyler! I couldn’t be happier!!

The kindness and professionalism and honesty of everyone I spoke with

My experience with PuppySpot from beginning to end was beyond satisfactory. All the representatives I spoke to were friendly and helpful. They went out of their way to make the purchase of my puppy run smoothly. The end result was a maltipoo named Rosie who is the most adorable and loving puppy in the world. Thank you PuppySpot.

Chuck, our driver, was very courteous and friendly. The contact people at puppy spot were very helpful, always available to answer our calls.