PuppySpot Reviews | Read Customer Reviews of puppyspot.com

PuppySpot Reviews | Read Customer Reviews of puppyspot.com

PuppySpot reviews

7,460 approved reviews, newest moderated first

Kim L.
Oct 5, 2024
Puppy spot was super nice during…
Puppy spot was super nice during purchase. The after communication was a bit different. Premier Pet Transport was great! Richard and chuck.
Response from PuppySpotOct 7, 2024
We appreciate your kind words about your experience with our company. We're glad you found the puppy spot to be a positive experience. We strive to provide excellent customer service, and we're sorry to hear that your communication experience after the purchase wasn't as smooth. We'll take your feedback into consideration as we continue to improve our processes.
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Edwinnette F.
Oct 5, 2024
5 PAWS UP!
What a great experience! Puppy Spot kept us informed along the journey to our new family member. We received emails and texts about health, travel and delivery. They let us know when the vet had completed his exam. We were also updated by the drivers of “Premier Per Transport LLC”, Chuck and Richard. We were greeted with professionalism and smiles from Chuck and Richard. Chuck answered all our questions and reviewed all the documents with us. We are so happy we chose Puppy Spot!
Response from PuppySpotOct 7, 2024
It's wonderful to hear that you had such a positive experience with our team! We are thrilled that you were impressed with our communication and the care provided by our transport partners. We strive to ensure a smooth and enjoyable journey for all our furry passengers, and we are so happy to hear that your new family member arrived safely and in good health.
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Diane
Oct 4, 2024
Everything went as planned
Everything went as planned. From the first contact we were kept informed in a professional and courteous exchange. The drivers, Chuck and Richard, who delivered our puppy were great; they came early and let us know well in advance regarding the timing. When we arrived they were very professional and courteous and helpful. The puppy was happy and well groomed. I give everyone a huge thanks and a great review. Diane
Response from PuppySpotOct 7, 2024
Thank you for your kind words! We are so happy to hear that you had a positive experience with our team. We strive to provide excellent communication and service throughout the entire process, and we're thrilled that you were pleased with the professionalism and courtesy of our drivers. We are also delighted to know that your puppy arrived happy and well-groomed.
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Keith J.
Oct 4, 2024
PuppySpot is amazing!
We have worked with PuppySpot twice now and both times the experience has been incredible and so rewarding to see these furry loves join our family. Nathan T and Clinton on this last round were especially friendly, prompt, and professional. Thank you delivering our latest family member to us!
Response from PuppySpotOct 7, 2024
We are thrilled to hear about your positive experience with us. It is heartwarming to know that you have found joy and love in welcoming your furry companions into your family. We appreciate your kind words about Nathan and Clinton, and we are proud of their dedication to providing exceptional service.
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Mary Lou L.
Oct 4, 2024
Many puppies to chose from so could get…
Many puppies to chose from so could get exactly what I wanted! They were so courteous and helpful and kept me informed every step of the way! And within two weeks I had my perfect puppy! We couldn’t be happier with the puppy or the process!
Response from PuppySpotOct 7, 2024
We are thrilled to hear you had such a positive experience with us! We understand how important it is to find the perfect puppy, and we're so happy you were able to find your match. We strive to provide excellent customer service and keep our clients informed throughout the process. We're delighted to hear you're happy with your new puppy and wish you many happy years together.
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Sara
Oct 4, 2024
Received my new family member Daisy Mae…
Received my new family member Daisy Mae (dark golden) yesterday, all my interactions with puppy spot were amazing everyone I spoke to was always friendly and patient with all my questions. This is my second family member from puppy spot I will never go anywhere else. Transportation from Premier pet transport was amazing. Chuck and Richard kept in contact with me from the day everything was finalized they kept me updated on time of arrival as well as arriving and hour early, super friendly and helpful with all info I needed to keep track of! Thank you to everyone involved for helping get my Daisy Mae home 🐾
Response from PuppySpotOct 7, 2024
We're so happy to hear about your wonderful experience with Daisy Mae! It's heartwarming to know you had such positive interactions with our team and that everyone was so helpful and friendly. We're thrilled that you chose us again for your second family member and that you're enjoying your new addition. We're also delighted to hear about your positive experience with Premier Pet Transport. We appreciate your kind words and are grateful for your trust in us.
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James
Oct 4, 2024
We are very pleased
We are very, very pleased with our adorable puppy. He's even cuter in person than the videos and so tini!! Drivers, Chuck and Richard provided excellent communication and our puppy was delivered right on time! Fantastic!!
Response from PuppySpotOct 7, 2024
We're so happy to hear that you're delighted with your new puppy! It's wonderful that you're enjoying his adorable personality and that he arrived safely and on time. We strive to make the delivery process as smooth as possible, and we're thrilled that our drivers were able to provide excellent communication and service.
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Martha N.
Oct 4, 2024
PuppySpot is great even in the middle of a hurricane.
We are trying to get our puppy in the middle of Hurricane Helene. It's been confusing to do anything with so many people suffering. But PuppySpot, God bless 'em, is straightening it all out for us to make sure we get our pup. Thank you so much! Best wishes to all there.
Response from PuppySpotOct 7, 2024
We understand the challenges you're facing during this difficult time. We're so happy to hear that we were able to help you get your puppy. We wish you all the best as you navigate this situation.
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