At PuppySpot, we help loving families find their perfect puppy by connecting them directly with the nation’s most responsible, vetted breeders. As the leading puppy placement service in America, we combine expertise, care, and transparency to make the experience seamless and humane from start to finish. Our team of caring experts works closely with certified breeders to ensure every puppy is healthy, well-socialized, and ready to bring joy to their new home. Because we believe everyone deserves the unconditional love of the perfect puppy.
PuppySpot (puppyspot.com) has 7,460 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
Also known as
puppyspot.com
Website
puppyspot.com
Category
Pet Services
Listed on Five Star Index
2026
About these reviews
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The company replied to 52% of reviews.
Latest
Most recent review: October 2026.
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Puppyspot has a pretty good website and makes shopping for a new puppy easy and educational. I'm in Eastern Virginia and my puppy was delivered by Premier Pet Transport LLC from Indiana and the puppy was clean, healthy and ready to go. Has his first vet appointment with our family vet tomorrow but he seems strong and healthy.
Response from PuppySpotOct 18, 2024
Thank you for your positive review and for sharing your experience. We're delighted to hear that you found our website helpful and that your new puppy arrived in good health. We appreciate your kind words about Premier Pet Transport LLC and wish you all the best with your new furry family member.
GL
Georgina Leanse E.
Neglect all around
The sales team was exceptional—of course. They were attentive, and assured me of many things that, unfortunately, the rest of Puppy Spot severely failed at. First of all, we had given one address given some travel issues (for the delivery of our dog) then PROMPTLY, called to correct the address as travel plans changed. UP UNTIL RECEIPT of our dog, they had the incorrect address associated with our account. We were assured a clean bill of health would be discussed with us prior to accepting the delivery of the pup and this never happened, we were handed a record of disposition of dogs and cats certificate upon delivery and, (I have proof) were not given the chance to sing it under "Received by." Our puppy has visible skin issues that should have been addressed in the medical records that make us wonder if any of what Puppy Spot does is legitimate. The amount of neglectful actions, not updating our address until multiple calls and emails, not sending us updated photos of our pup, not reviewing medical records as was promised on sale, and the incredible, law-concerning receipt of our dog without our signature on it is very much the reason why I would never recommend this site for your puppy's safe and guaranteed delivery. Additionally, we have yet to receive instructions on how to receive his certificates or other paperwork, all we received was the Official Health Certificate for Companion Animals (for his travel) and a Canine Health Record, no official registration or other documents.
Response from PuppySpotOct 15, 2024
We apologize for the challenges you’ve experienced with your puppy’s delivery and communication. We understand how frustrating the address mix-up, lack of updated photos, and the condition of your puppy’s skin must have been, and we regret that your experience didn’t meet the expectations we set. Regarding the paperwork and missing documents, we will ensure you receive everything you need as soon as possible. We are also reviewing the issues with the receipt process and will work to address these internally. Thank you for your patience, and we’re committed to resolving these concerns.
KW
Kathy W.
Absolutely a great experience with…
Absolutely a great experience with Puppy Spot! Very detailed plan from picking our puppies, to their delivery and info and documentation. Dallas and Bo, our delivery drivers with Premier Pet Transport, were so helpful and took very good care of the animals they were transporting!!
Response from PuppySpotOct 18, 2024
We are thrilled to hear that you had such a positive experience with us! We strive to make the process of finding your perfect pup as seamless as possible, and we are so happy that our communication and delivery service met your needs. We appreciate your kind words about our delivery drivers. Thank you for your recommendation!
JS
Jarrysue S.
I was overjoyed to see my little boy
I was overjoyed to see my little boy. Joey and Roy did a great job of transporting my baby. They took the upmost care of him and he was a happy healthy baby. I received my puppy on Oct. 9, 2024
Response from PuppySpotOct 18, 2024
We are so happy to hear that you had a positive experience with our team. We strive to provide the best possible care for our furry friends, and it is heartwarming to know that Joey and Roy were able to make your little one feel safe and comfortable during the transport. We are thrilled that you received your puppy and hope you enjoy many happy years together.
TB
Tammy B.
Happy with Puppy Spot
They made sure we had everything we needed for a smooth transition for Ellie Mae and kept us well informed and sent helpful videos. Puppy Spot had several ways for us to meet up that made it easier on us.
Response from PuppySpotOct 18, 2024
We are so happy to hear that your experience with us was positive! We strive to make the transition for our furry friends as smooth as possible. We are glad that you found our communication and resources helpful.
RU
Russell
Couldn’t be more pleased.
Couldn’t be more pleased.
Response from PuppySpotOct 18, 2024
We're thrilled to hear you're so pleased! It's wonderful to know you had a positive experience.
PM
Pamela M.
My experience with PuppySpot was…
My experience with PuppySpot was excellent. I choose the Puppy I wanted and the process was handled very well, keeping me updated and the steps to getting her home. Very pleased and my girl is adorable and precious. Would definitely recommend to anyone looking for a furbaby.
Response from PuppySpotOct 18, 2024
We are so happy to hear you had a positive experience with us! It's wonderful to know you were pleased with the process and that you found your perfect pup. We strive to make the process of finding your new furry family member as smooth and enjoyable as possible. We are thrilled you are happy with your new addition and wish you many happy years together.
OG
Ollie G.
Everything was just as they said it…
Everything was just as they said it would be. They kept me informed on what time to meet and where. My puppy is perfect.
Response from PuppySpotOct 18, 2024
We are so happy to hear that you had a positive experience. We strive to provide our customers with the best possible service. Thank you for choosing us.
