PuppySpot Reviews | Read Customer Reviews of puppyspot.com

PuppySpot Reviews | Read Customer Reviews of puppyspot.com

PuppySpot reviews

7,460 approved reviews, newest moderated first

Bng F.
Nov 22, 2024
Puppy Spot and Premier Pet Transport…
Puppy Spot and Premier Pet Transport LLC And our drivers were Nathan T and Skyler! OMG, the best drivers ever. Good, kind young professional young men. Communicated with us all the way to az were within a couple minutes of arriving very prompt explained everything in detail calmly. We felt very good with the transaction and the transfer The puppy was happy. They loved the two handlers. We would absolutely recommend Puppy Spot and Premier Pet Transport again lovely lovely gentleman. And Puppy Spot was amazing as well. Highly recommend and definitely going to use again in a few few months. Thank you, Puppy Spot and Premier Pet Transport Llc! Pet ID was 417–2 93–3292.
Response from PuppySpotNov 23, 2024
We are so happy to hear that you had a positive experience adopting your new puppy! It is wonderful to know that you were impressed with the communication from both PuppySpot and Premier Pet Transport. We are proud of our commitment to the well-being of our animals and strive to provide the best possible care for them. We appreciate your kind words about the drivers and are thrilled that you are delighted with your new puppy!
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Celjoy P.
Nov 22, 2024
Thank you
Thank you, PuppySpot! We found the best addition to our family, Lupo. Thank you to Toni who helped us with the process. Incredible customer service! We also highly recommend Premier Pet Transport. Nathan T. and Skyler were great! They made sure I was informed and up to date with the transport of our Lupo and he was in great hands. Overall, a fantastic experience!
Response from PuppySpotNov 23, 2024
We are so happy to hear that you found the perfect addition to your family! It's wonderful to know that you had a positive experience with our team, and that Toni provided you with incredible customer service. We are also thrilled that you had a great experience with Premier Pet Transport, and that Nathan T. and Skyler were so helpful and made sure you were informed throughout the process. We appreciate your kind words and are glad that you had a fantastic experience.
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Marisa J P.
Nov 22, 2024
Thanks Nathan and Skyler for making…
Thanks Nathan and Skyler for making this such a fun and professional delivery of my new Cavalier King Charles!! You were punctual, informative, caring and made sure each new pet owner had all the information they needed! Highly recommend!!
Response from PuppySpotNov 23, 2024
We are thrilled to hear that you had a positive experience with our team! We seek to make the delivery of your new furry friend as enjoyable and informative as possible. We appreciate your kind words and recommendation!
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Doug H.
Nov 22, 2024
Customer service was not professional…
Customer service was not professional at all. Spoke with two different Customer service representatives and both were not helpful at all.
Response from PuppySpotNov 23, 2024
We understand your frustration with your recent customer service experience. We strive to provide excellent service to all our customers and are disappointed to hear that your interactions did not meet your expectations. We value your feedback and will use it to improve our customer service training and processes.
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Kathleen F.
Nov 22, 2024
Puppy spot was very responsive
Puppy spot was very responsive, informative, and helpful during our whole adoption process. I had all the information I needed, my questions were answered, and I felt prepared for our new pup.
Response from PuppySpotNov 22, 2024
We are so happy to hear that you had a positive experience with us. We strive to provide our adopters with the information and support they need to be prepared for their new furry family member. Thank you for sharing your feedback!
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Dorothy W.
Nov 22, 2024
Stress free, awesome experience!
Our experience was stress free. They made it so easy. Communication was great! We are so pleased with our experience! Would highly recommend to others.
Response from PuppySpotNov 22, 2024
We're so glad to hear about your positive experience. It's wonderful to know that we were able to make the process easy and stress-free for you. We appreciate your kind words and recommendation.
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Kristine
Nov 22, 2024
I felt confidant throughout the process…
I felt confidant throughout the process that I wasn’t being scammed. The communication
Response from PuppySpotNov 22, 2024
We're so glad to hear you felt comfortable and confident throughout the process. Your trust means a lot to us.
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Lisa A.
Nov 22, 2024
Stress-Free Process
The process of getting our Maltese puppy, now called Calli, was very easy and stress free. Communication was excellent. She arrived quickly and was very clean and content. She adjusted quickly to her new home and is a very loving and adorable puppy. Kudos to everyone at Puppy Spot.
Response from PuppySpotNov 22, 2024
We're so happy to hear that your experience with us was positive and that Calli has adjusted well to her new home. We strive to make the adoption process as smooth and stress-free as possible, and it's wonderful to hear that we achieved that for you. We wish you and Calli many happy years together.
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