PuppySpot Reviews | Read Customer Reviews of puppyspot.com

PuppySpot Reviews | Read Customer Reviews of puppyspot.com

PuppySpot reviews

7,460 approved reviews, newest moderated first

Preston G.
Mar 17, 2025
Noelyn, COMING HOME.
Drivers Dallas and Jaydon contacted us the day prior to delivery to inform us that all was as scheduled. On the morning of delivery, 03/14/25, we received an early morning text saying that they may be earlier that the 11:30 AM originally scheduled. At 8:34AM they informed us that they would arrive at !0:00 AM. At 9:41, I informed them that we were at the designated meeting spot. They informed me they were 6 minutes away.Arrival was right on schedule. They were very cordial and handle everything in a most professional manner. I highly recommend them. Preston J Guillotte
Response from PuppySpotMar 17, 2025
Thank you for taking the time to share your experience. We appreciate your kind words about the drivers and their professionalism. We are glad that they were able to communicate effectively with you throughout the delivery process and that they arrived on time. We strive to provide our customers with a positive and efficient delivery experience, and we are pleased to hear that your expectations were met.
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Wonders
Mar 16, 2025
PuppySpot is excellent as a package buy…
PuppySpot is excellent as a package buy to deliver service especially if you are new to dogs. However, I found the constant emails pushing people to their preferred partners a bit tiring. Quite frankly, I suggest taking the time to compare services before signing up. The help center is good as long as the question you ask fits the script to answer it.
Response from PuppySpotMar 16, 2025
Thank you for your feedback. We appreciate your honest review and understand your perspective on the emails. We strive to provide valuable information and resources to our customers, and are sorry to hear that the frequency of communications can sometimes be overwhelming. We will take your feedback into consideration as we continue to refine our communication strategies.
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Gary S.
Mar 16, 2025
Nathan T and Clinton did an amazing job…
Nathan T and Clinton did an amazing job getting me my puppy to me. She was happy and healthy and she took to me instantly. I appreciate the love and support these drivers give the puppies to make sure they are delivered safely. Good Job!!!
Response from PuppySpotMar 16, 2025
We are so glad to hear that you had a positive experience with our service! It's wonderful to know that our drivers provided exceptional care for your puppy during the delivery. We appreciate your kind words and are happy your puppy had a safe and easy transition.
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Kimberly D.
Mar 15, 2025
From choosing to delivery it has been a…
From choosing to delivery it has been a great experience and we adore our new little bundle of fur.
Response from PuppySpotMar 16, 2025
Thank you for your kind words! We're thrilled to hear you had a positive experience and that you're enjoying your new furry friend. We appreciate your business and hope you continue to enjoy your new addition.
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Scott R.
Mar 15, 2025
The ovrall proess was good and the…
The ovrall proess was good and the transfer for the puppy from the breeder was very well run. SO for the over admin and breeder experience I would give a 5. However, the price of the puppy was way over expectations and other in your industry. So for price, I would give you a 2.
Response from PuppySpotMar 16, 2025
We appreciate your feedback and are glad to hear that you had a positive experience with the transfer process and the breeder. We understand your concern about the puppy's price and will take your feedback into consideration as we continue to evaluate our pricing structure.
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Donna P.
Mar 15, 2025
Wonderful! They give you advice and lots of helpful information for your new puppy!
Wonderful! They keep you informed and give lots of advice for your new puppy! Delivery was super easy!
Response from PuppySpotMar 16, 2025
We're so happy to hear you had a positive experience! We strive to provide our customers with the best possible service, and we're thrilled that our communication, advice, and delivery met your expectations.
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Michael K.
Mar 15, 2025
Had a 5 star experience picking up our…
Had a 5 star experience picking up our new puppy, Amber. Nathan was so helpful! And this little dog is amazing. We couldn’t be happier!
Response from PuppySpotMar 16, 2025
We're thrilled to hear about your wonderful experience with Amber! It's heartwarming to know that Nathan was so helpful and that you're overjoyed with your new furry companion. We wish you and Amber many happy years together.
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Joanne F.
Mar 15, 2025
The drivers
The drivers
Response from PuppySpotMar 16, 2025
We're thrilled to hear that you had a great experience with our service! It's wonderful to know that our drivers took excellent care of your puppy during the delivery. Thank you for your kind words, and we're so glad your puppy had a smooth and safe journey.
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