tracey M.
The puppy spot was fantastic
The puppy spot was fantastic, from the whole group, which consists of the puppy spot representative, the delivery crew, and the breeder. Our puppy arrived at the appointed time and date, healthy and bursting with energy. We are quite pleased and appreciative of the entire experience, and we were well-prepared thanks to all of Puppy Spot's advice. Most importantly, he brought his medical records, which was beneficial and the veterinarian declared him to be in excellent health. We adore Ash, and I would like to thank the entire Puppy Spot team for safely bringing him to us and for the breeder who took such amazing care of him! They were absolutely wonderful, and I truly appreciate everything they did… One of the recommendations has been updated following our recent experience. We had initially expected Fetch Insurance to cover up to or close to 80% of the cost after taking Ash to his first veterinary appointment. However, they only reimbursed us for about 10% of the total bill. Therefore, we ended up paying around 90% of the cost ourselves. This outcome has led us to reconsider our previous recommendation regarding the insurance provider.
Response from PuppySpotMay 30, 2025
We're happy Ash arrived healthy and full of energy! We appreciate you acknowledging the team's effort and the breeder's care. We understand your experience with the insurance reimbursement was not as expected, and we appreciate you sharing this updated information.




