Charlotte N.
The dog is great
The dog is great
Response from PuppySpotJul 17, 2025
Thank you for your feedback! We're so glad to hear that your pup is doing great. Wishing you lots of love, laughter, and happy moments together!

At PuppySpot, we help loving families find their perfect puppy by connecting them directly with the nation’s most responsible, vetted breeders. As the leading puppy placement service in America, we combine expertise, care, and transparency to make the experience seamless and humane from start to finish. Our team of caring experts works closely with certified breeders to ensure every puppy is healthy, well-socialized, and ready to bring joy to their new home. Because we believe everyone deserves the unconditional love of the perfect puppy.
PuppySpot (puppyspot.com) has 7,460 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Charlotte N.
The dog is great
Response from PuppySpotJul 17, 2025
Thank you for your feedback! We're so glad to hear that your pup is doing great. Wishing you lots of love, laughter, and happy moments together!
Lynsey W.
Lisa helped me find my new best friend, a black lab pup…the entire experience from first call to the delivery went great!
Response from PuppySpotJul 17, 2025
We're happy to hear that the adoption process went so smoothly, and that you found a wonderful new companion. Thanks for your positive feedback!
Ardeth D.
Looked up the breeder and they were rated one of 100worst puppy mills. Thought Puppyspot did not use puppy mills. Very concerned
Response from PuppySpotJul 17, 2025
Thank you for sharing your concerns. We want to assure you that the breeder connected to your puppy is not the same one referenced on that list. While names can sometimes be similar—especially within close-knit communities—we verify every breeder’s identity through license numbers, addresses, and USDA records to avoid any confusion. PuppySpot stands firmly behind our No Puppy Mill Promise, and we work only with breeders who meet our strict standards for health and care. We appreciate the chance to clarify and are always here to answer any additional questions you may have.
Karolyn E.
Good communication
Response from PuppySpotJul 17, 2025
Thank you for your feedback! We're so glad to hear that you had a positive experience with our communication. Keeping you informed and supported throughout the process is very important to us. If you ever need anything in the future, we're always here to help!
Marion V.
Puppyspot.com is a great company. Everything is top notch about them, their breeders, their employees and let's not forget about the puppies!!!! I don't mind paying top dollar for a company that knows its business and Puppyspot knows how to operate. I have used them twice, once in 2022 I adopted a Shih Tzu puppy and just a few days ago I got a Pug puppy who is in my arms tonight!!!
Response from PuppySpotJul 17, 2025
Thank you so much for your heartfelt feedback! We're honored to have earned your trust not once, but twice — it means the world to us. We take great pride in the quality of our service, our breeders, and most importantly, the health and happiness of our puppies. Hearing that your new Pug puppy is already in your arms and part of your family is exactly why we do what we do. Thank you again for choosing PuppySpot — we’re always here for you and your pups!
David K.
The purchase process was smooth and seamless. I did get a little confused when receiving communications and directions from more than one contact from PuppySpot, via text and email. Sometimes I would receive a text and not an email. Others I would receive an email and not a text. Many of the messages seemed canned rather than unique to the transaction. I would have preferred to have only one Puppyspot contact point. For example, in arranging a pickup date for our puppy, I replied to one person who had informed me of breeder readiness dates. But the next text I received cited a different date for my pickup than what I had indicated and had communicated that to the breeder who prematurely then had a vet check 12 days rather than 5 days prior to pickup. It would have been more efficient/effective to have talked to the breeder directly to make these arrangements. I had also texted one of the contacts about pick up options, in order to have a back up plan. That text was never replied to.
Response from PuppySpotJul 17, 2025
Thank you for sharing your feedback—we’re glad to hear the overall purchase process was smooth and seamless. We understand how important clear and consistent communication is, especially during such an exciting time, and we appreciate you taking the time to share your thoughts. Our team is designed to support families at each step of the journey, and while that can sometimes involve communication from different team members, we always aim to make the process as coordinated and helpful as possible. Your feedback about preferring a single point of contact and more tailored communication is helpful, and we’ll take it into consideration as we continue to refine our process. Thank you again for choosing PuppySpot. We hope you’re enjoying every moment with your new puppy!
Sandy S.
Y transaction went very smoothly. The communication was great. Puppy is wonderful. She is just perfect for my home. The transportation team was very engaged in getting my puppy here safely. They were on spot with the delivery. I would recommend your business to anyone interested. Thank you!!! Sandy Schroeder
Response from PuppySpotJul 16, 2025
Thank you so much for your kind feedback! We're thrilled to hear that everything went smoothly and that communication met your expectations. It’s wonderful to know your new puppy is a perfect fit for your home. We’ll be sure to pass along your kind words to our transportation team—they take great pride in ensuring each puppy arrives safely. Your recommendation truly means a lot to us. Thank you again, and we wish you and your new furry family member all the best!
Sandra L.
I picked up (then Cupcake) in Indiana. The pick up spot person was very helpful and nice. My puppy is slowly adjusting to her new surroundings with loads of puppy energy. Whenever I call puppyspot to ask a question or notify them of an issue they are so kind and caring and accommodating. Every person I have spoken to there has gone out of their way to help. I would definitely recommend puppyspot and give them 10 stars for a wonderful place to adopt a puppy!
Response from PuppySpotJul 16, 2025
Thank you so much for your kind words and thoughtful review! We're thrilled to hear that your experience picking up Maggie in Indiana was a positive one, and that our team was helpful and welcoming. It’s wonderful to know she’s settling in well and bringing lots of puppy energy into your home! We truly appreciate your recommendation and are so glad our team could support you every step of the way. Wishing you and your new furry family member all the best in your journey together!