Connie
I was kept informed and sent helpful great servuce…
I was kept informed and sent helpful tips
Response from PuppySpotOct 18, 2025
We're happy to hear that you found our updates and advice helpful. Thank you for your positive feedback!

At PuppySpot, we help loving families find their perfect puppy by connecting them directly with the nation’s most responsible, vetted breeders. As the leading puppy placement service in America, we combine expertise, care, and transparency to make the experience seamless and humane from start to finish. Our team of caring experts works closely with certified breeders to ensure every puppy is healthy, well-socialized, and ready to bring joy to their new home. Because we believe everyone deserves the unconditional love of the perfect puppy.
PuppySpot (puppyspot.com) has 7,460 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Connie
I was kept informed and sent helpful tips
Response from PuppySpotOct 18, 2025
We're happy to hear that you found our updates and advice helpful. Thank you for your positive feedback!
DANIEL A.
***Update: our Cavalier King Charles Spaniel sisters are now 6 months old and doing very well. During the fist few months, Puppyspot was there to help us over a few rough spots and we couldn't be happier. Our girls were spayed at just over 5 months and did very well. It was hard keeping them quiet during 2 week recovery. Vet said they did great and no issues. They are so loving and just completed their first obedience class doing excellent. Very happy with the experience. *** Puppyspot acted as a pet broker which meant we didn't have to connect with the breeder. It was a much better experience from past purchases directly with a breeder. We felt payment was more secure and Puppyspot provided more honest information. They were able to show us multiple puppies from other breeders. In the end we feel that we got the puppies we wanted. They also handled all the details including transportation, insurance and puppy starter kits that arrived a head of the puppies. Puppyspot was available whenever we called or emailed where a breeder had limited hours and took a while to get back to you. Would definitely use Puppyspot in the future.
Response from PuppySpotOct 18, 2025
We're happy to hear that you had a better experience with us than with breeders directly. We're glad that our secure payment process, honest information, and wide selection of puppies met your needs. It's great to know that you appreciated our handling of transportation, insurance, and starter kits, along with our availability. Thank you for your positive feedback!
Rebecca
Delivered a happy healthy puppy. Answered questions promptly. Very informative
Response from PuppySpotOct 17, 2025
We're happy to hear that you received a healthy puppy and found our answers helpful. We appreciate your positive feedback and are grateful for your review!
Cynthia T.
We had the best experience with PuppySpot. Our Concierge was wonderful. She made sure we got the puppies that we chose and was diligent in making sure we were happy. The drivers of the delivery can that brought them to us were also great in that they kept in touch with us, gave us good directions as to where they would be and what the van looked like. They arrived on time and made sure that the puppies were clean and ready for their new home. PuppySpot also supplied us with the things we needed to get our puppies off to a good start with blankets, toys, leaches and crate bedding. We had worked with PuppySpot 10 years ago when we got out first Shih Tzu so we knew that we could trust them in getting the two new ones that we have now. They are happy and healthy and we couldn't love them more. Thank you PuppySpot for making our joy complete.
Response from PuppySpotOct 17, 2025
We're happy to hear that you had such a wonderful experience with us! It's great to know that our concierge and delivery team made the process smooth and enjoyable. We appreciate your trust in us, especially after working with us 10 years ago. We're so glad the puppies are happy, healthy, and bringing you joy.
Susan W.
I love my puppy, but it was stressful for me receiving her. There was little communication about her transportation, especially when the date was changed to a later one. It was barely transactional for getting a new member of the family.
Response from PuppySpotOct 21, 2025
Thank you for sharing your feedback. We’re so glad to hear you love your puppy, though we’re sorry the delivery process felt stressful. We’ve tried reaching out to discuss this further and ensure your experience is addressed. Please contact us at your earliest convenience.
Jenifer P.
OMG, My husband and I couldn't be more happy! Formally Teddy (now Boudie) is the most wonderful addition to our family! Currently we are waiting on our second puppy Luca and could not be more pleased. Honestly this has been the best experience with adopting a puppy that I've ever had! We are anxiously awaiting Boudies brother who will only be three weeks younger! We have so many GREAT adventures and experiences awaiting us, we can't wait.... the wait is the longest but worth it! The door to door was perfect and so cool!! They must have the best job EVER! delivering puppies, OMGoodness, what a great job and what a team (Titus and Buck from the transport team, A+ dudes! I'm completely pleased with all of the services I've been provided and continue to be provided with!!! I highly recommend it! Thank All of you at the Puppyspot, 🫂
Response from PuppySpotOct 17, 2025
We're happy to hear that Boudie has become a wonderful addition to your family! It's great you're pleased with the adoption experience and eagerly awaiting Luca. We appreciate your kind words about the transport team; it's fantastic that their service was perfect for you. Thank you for recommending us!
Nathan N.
Going through PuppySpot was super easy and we got all the updates on everything we needed to know and on delivery and if they were even running 10 minutes behind. Great experience for first time puppy buyers!
Response from PuppySpotOct 16, 2025
We're so glad that PuppySpot made everything easy and kept you updated. It's great to hear that you had a great experience as first-time puppy buyers!
Carolyn S.
great support, incredible service
Response from PuppySpotOct 16, 2025
We appreciate your kind words regarding our support and service; it means a lot to us. Thank you for the positive feedback!