Lou & S.
Great Experience From Start to Finish
We recently adopted a Cavalier King Charles Spaniel through PuppySpot, and our experience has been outstanding from beginning to end. A few weeks before the scheduled arrival, PuppySpot proactively informed us that the breeder had identified a minor congenital issue. They were completely transparent, provided all the details we needed, and gave us the space to decide whether to proceed. We truly appreciated their honesty and the respect they showed throughout that conversation. When our puppy arrived, she experienced some stress from the long journey and required brief medical attention. We reached out to PuppySpot, and they were supportive, responsive, and stayed in communication the entire time. They genuinely cared about her well-being and assisted us with the unexpected medical costs that came up. Their professionalism and willingness to help made a challenging moment much easier for our family. Today, our little girl is healthy, happy, and absolutely adored. She looks exactly like the photos we fell in love with — something we were unsure about at first — and her personality is even sweeter than we imagined. PuppySpot delivered on everything they promised: clear communication, accurate information, and a beautiful puppy who has become a cherished part of our family. Based on our experience, we would confidently recommend PuppySpot to anyone considering adoption. Their transparency, customer service, and genuine care for both families and puppies truly set them apart. We would not hesitate to work with them again in the future.
Response from PuppySpotDec 3, 2025
Thank you so much for taking the time to share your experience with PuppySpot. We are truly grateful for your thoughtful feedback and thrilled to hear how well everything came together for your family. We’re also happy to hear that our team was able to support you during your puppy’s initial adjustment period. Travel can be stressful for little ones, and we’re glad she received the quick care she needed and that we could be there for you during that time. Most of all, we’re delighted to know that your sweet Cavalier is now thriving, happy, and loved. Seeing our puppies become cherished members of their new families is exactly why we do what we do. Thank you again for your trust and for recommending PuppySpot to others. We wish you and your beautiful girl many years of joy, laughter, and unconditional love. If you ever need anything in the future, our team is always here to help.




