PuppySpot Reviews | Read Customer Reviews of puppyspot.com

PuppySpot Reviews | Read Customer Reviews of puppyspot.com

PuppySpot reviews

7,460 approved reviews, newest moderated first

Gerald M.
Dec 15, 2025
Not even sure this is the same…
Not even sure this is the same Maltese. Picture must have been faked. He has brown in him, long unkept hair, dirty ears. For $5000 I had to groom him. Very disappointed!
Response from PuppySpotDec 26, 2025
Thank you for sharing your feedback. We understand how concerning it can be when a puppy’s appearance doesn’t align with expectations upon arrival. We appreciate the opportunity to connect with you directly and discuss your concerns. If you need any additional support or have further questions, our team is always here to help.
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Donald F.
Dec 14, 2025
Lots of communication
Lots of communication. that was good. David our sales rep was great to deal with. Customer service after I placed the order was so-so... not great. Not very informed or helpful and hard to understand. Pup did arrive with multiple parasites and vet told me her first vaccines according to records were given at 4 weeks which is too early. Paperwork even says those vaccines should be given at 6-8 weeks. The 10 yr health guarantee has so many caveats that it doesn't seem worth the investment. Delivery process was smooth and well communicated. We are very pleased with the puppy in the end.
Response from PuppySpotDec 22, 2025
Thank you for sharing your experience and for your thoughtful feedback. We’re glad to hear communication during the delivery went smoothly and that you’re very pleased with your puppy. We also appreciate you calling out areas where your experience didn’t meet expectations. Our team has connected with you and is assisting with your concerns, and we’re here to continue supporting you and your pup moving forward.
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Robyn
Dec 14, 2025
The Trainer was very Thorough
The trainer was very thorough. She was very open to questions and was able to answer all my questions.
Response from PuppySpotDec 14, 2025
We're happy to hear that we met your expectations. Thank you for your feedback.
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William S.
Dec 14, 2025
Useful for those who are unfamiliar…
Useful for those who are unfamiliar presented in pretty much bullet points. Excellent
Response from PuppySpotDec 14, 2025
We're glad our bullet points were useful and easy to follow for those less familiar. Thanks for the excellent feedback!
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Steve C.
Dec 14, 2025
Very professional and easy to use
Very professional and easy to use. Communication between all parties was exceptional - no second guessing.
Response from PuppySpotDec 14, 2025
We're happy to hear that our services were professional and easy to use. It's great to know our communication met your expectations. Thank you for your feedback!
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Jeffrey D.
Dec 14, 2025
Bringing Roody home!
The process of buying the puppy and having it delivered was so easy!
Response from PuppySpotDec 14, 2025
We're happy to hear that the puppy-buying and delivery process was easy for you! Thank you for your positive feedback; we appreciate it.
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Beth P.
Dec 14, 2025
The overall process from beginning to…
The overall process from beginning to end was handled very well and professionally listening to all our questions/needs. She arrived in a healthy happy state which tells us the breeder and Puppyspot Team made that a priority.
Response from PuppySpotDec 14, 2025
We're happy to hear that the entire process was handled professionally, and all your questions and needs were met. We're also glad she arrived healthy and happy, reflecting our priority on well-being. Thanks for your feedback!
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Jeffrey K.
Dec 14, 2025
A seamless experience
A seamless experience. Everyone I spoke to on the phone was helpful. Updates by email were useful and the team delivering the dog were great. I can recommend Puppy spot without hesitation. My puppy is terrific, inquisitive, energetic, and loving.
Response from PuppySpotDec 14, 2025
We're happy that you found the experience seamless and everyone helpful! It's wonderful to know the updates were useful and the delivery team was great. We appreciate your recommendation and are glad your puppy is terrific!
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