PuppySpot Reviews | Read Customer Reviews of puppyspot.com

PuppySpot Reviews | Read Customer Reviews of puppyspot.com

PuppySpot reviews

7,460 approved reviews, newest moderated first

Elizabeth K.
Feb 27, 2026
Great communication
The puppy is happy and healthy. Folks were happy to answer the phone and give me the information I requested. The puppy arrived with his immunization record. He arrived on time. He arrived with some of the kibble that he’s used to eating one request I would have is that he come with some clothing that smells of the place that he was living. I would recommend Puppyspot.
Response from PuppySpotFeb 27, 2026
We're happy to hear that the puppy is doing well and that the provided information and delivery met your expectations. We appreciate your suggestion about including an item with a familiar scent. Thank you for recommending us!
Report
Donald N.
Feb 27, 2026
Puppy great: Puppy spot needs training
The initial contact was excellent . The sales contact from David / Utah was thorough . He explained how I would receive this follow up from Puppy Spot relevant to important matters . The important follow up from a buyer was non existent . David was my only real, effective voice in this important process of acquiring a puppy from a different state. The breeder told me what I experienced was usual from puppy spot. I drive to Indiana from Ohio to meet the Breeder … all that worked out fine and my beautiful Lab puppy is very nice. Puppy Spot needs to be more than a website with posts of puppies and a sales process . The interim communication is what makes a company effective … Puppy Spot receives a D- for this part of the equation . Puppy Spot needs to be more than what they are … . Please , puppy buyers deserve more .
Response from PuppySpotMar 5, 2026
Thank you for sharing your feedback. We understand how important consistent communication is during the puppy-buying process. Our team has attempted to reach you and would welcome the opportunity to connect directly to better understand your experience. Please feel free to contact us at your convenience—we’re here to support you.
Report
Charisse T.
Feb 26, 2026
I met the most wonderful person named Heather
I met the most wonderful person named Heather who is a supervisor & well deserved position, & can only say wonderful things about her & can say PuppySpot is so fortunate to have her representing them. Because of her wonderful personality & professionalism she has made my PuppySpot experience wonderful. I have a wonderful new fur baby from PuppySpot & would recommend them if you are looking for a new fur baby.
Response from PuppySpotFeb 26, 2026
We're so glad to hear that your experience was wonderful! We appreciate you mentioning the positive impact that our team member had and that you have a new fur baby. Thank you for recommending us!
Report
Patti-Clermont,FL
Feb 26, 2026
Delivery went well
Delivery went well. But I still have not received my pups AKC paperwork
Response from PuppySpotMar 5, 2026
Thank you for sharing your feedback. We understand how important it is to receive your puppy’s AKC paperwork promptly. We appreciate the chance to speak with you and follow up on this directly. Please don’t hesitate to reach out if you need any further assistance—we’re here to help.
Report
Denise K.
Feb 26, 2026
Everyone was nice and helpful
Everyone was nice and helpful
Response from PuppySpotFeb 26, 2026
We are so glad that you found our team to be helpful and kind during your visit. We appreciate your feedback!
Report
Dustin S.
Feb 26, 2026
This was our second time with…
This was our second time with PuppySpot. Another amazing experience. So helpful. Super responsive. We will be back for a third!!
Response from PuppySpotFeb 26, 2026
We're happy to hear that you had another amazing experience! It means so much to us that we could be so helpful and responsive. We look forward to your third visit!
Report
Debbie
Feb 26, 2026
Courteous Professional Personal Service
Everyone was so courteous professional and knowledgeable. They listened to my questions and concerns and offered acceptable solutions that was right for us. I would highly recommend them.
Response from PuppySpotFeb 26, 2026
We're happy to hear that our team was courteous, professional, and knowledgeable while addressing your questions and concerns. We appreciate your recommendation!
Report
Lisa P.
Feb 25, 2026
WONDERFUL Experience
The whole experience was WONDERFUL..Everything went just how David said it would, from start to finish...
Response from PuppySpotFeb 25, 2026
We're happy to hear that your experience was wonderful and everything went according to plan from beginning to end. Thank you for your positive feedback.
Report