Joyce
The response to my concerns was
The response to my concerns was addressed immediately, politely, and suggestions were made for resolution. I am glad to accept suggestions and am VERY impressed with customer service!

The Only Pee Pad Dogs Are Naturally Drawn ToPuppyPad has patented pheromone technology built into every pad that attracts your dog on instinct. No other pee pad has this. No training. No begging. No pointing at the pad and praying. Your dog walks up, does their business, and you move on with your day.Over 150,000 dogs have used PuppyPad successfully. Shelters use them on untrained rescue dogs who've never seen a pad in their life.PuppyPad is only available at PuppyPad.co or Shop.PuppyPad.co. We don't sell on Amazon. We don't sell in stores. If you see it anywhere else, it's a knockoff without the patented pheromone technology.Picture ThisYou wake up tomorrow morning and your feet hit dry floor. No puddle. No smell. No getting down on your hands and knees before you've even had your coffee.Your dog found the pad on their own last night. Used it. You didn't have to do a thing.No More Throwing Money AwayThose disposable pads you've been buying every month? The ones that get shredded in seconds, leak through to your hardwood, or get peed right next to? You're done with them. That $40, $60, $80 a month? Back in your pocket.Your Home Smells Like a Home AgainSomeone knocks on your door and you just open it. No rushing around. No spraying air freshener. No apologies. Your house smells like your house.It Works for Every DogYour old dog who can't hold it through the night is comfortable again. Your puppy who destroys everything can't rip this one apart. You're not cleaning the same spot on the carpet for the third time today. You're not angry at your dog for something they can't help.Wash It. Reuse It. That's It.Toss it in the washing machine when it needs it. Comes out fresh. Lay it back down. Same pad, 300+ washes. One pad replaces a whole year of disposables.Coming home feels normal again. Easy. Like it's supposed to.Completely Risk FreeWe know you've probably tried a bunch of stuff that didn't work. That's why we take all the risk. PuppyPad comes with a 90-day money-back
PuppyPad (puppypad.co) has 4,633 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Joyce
The response to my concerns was addressed immediately, politely, and suggestions were made for resolution. I am glad to accept suggestions and am VERY impressed with customer service!
Jennifer
Great product, cute designs, and better than what is found in retail stores.
BJØRG N.
I experienced especially good service from this company👏 My questions were replied to within minutes and I got very good information from a very positive and service minded staff member🌸
Joe
Emma replied quickly and resolved my issue.
LC
I did not observe any difference between these pads and other reusable pads. I fell for the social media ads. Otherwise, the pads wash well and wear well. Do they "attract" dogs? I see no evidence of that.
Response from PuppyPadMay 24, 2026
Hi, Thank you for taking the time to share your honest feedback. We’re sorry to hear the experience did not meet your expectations and understand your disappointment. We do appreciate hearing that the pads washed and held up well, but we’d genuinely like to learn more about your experience and better understand what happened with your pup. Every dog can respond differently, and we’d love the opportunity to help. If you're open to it, please send us additional information through email, along with your order details and best phone number to reach you. We’d truly appreciate the chance to connect and see how we can support you. PuppyPad Customer Experience Team
Ronald
Whenever my dog was left alone, she would use the puppy pad, as I was shocked, that she went on it. She goes outside before we go to bed, but in the night, she will use the puppy pad which I love, I would recommend these pads as they do work.
Karen
Excellent communication regarding delivery of the puppy pads.
Jim
My youngest 15 months and paper trained used it right away. My 12.5 year old outside trained hasn’t used it yet. Sniffing no peeing yet. Shih tzu are stubborn and tuff to train. Love the washability. Very happy customer.