Carol T.
Customer service was excellent!!
They were very responsive to me and my issue in a very difficult situation.They listened to me and were very professional and compassionate. I felt cared for.

The Only Pee Pad Dogs Are Naturally Drawn ToPuppyPad has patented pheromone technology built into every pad that attracts your dog on instinct. No other pee pad has this. No training. No begging. No pointing at the pad and praying. Your dog walks up, does their business, and you move on with your day.Over 150,000 dogs have used PuppyPad successfully. Shelters use them on untrained rescue dogs who've never seen a pad in their life.PuppyPad is only available at PuppyPad.co or Shop.PuppyPad.co. We don't sell on Amazon. We don't sell in stores. If you see it anywhere else, it's a knockoff without the patented pheromone technology.Picture ThisYou wake up tomorrow morning and your feet hit dry floor. No puddle. No smell. No getting down on your hands and knees before you've even had your coffee.Your dog found the pad on their own last night. Used it. You didn't have to do a thing.No More Throwing Money AwayThose disposable pads you've been buying every month? The ones that get shredded in seconds, leak through to your hardwood, or get peed right next to? You're done with them. That $40, $60, $80 a month? Back in your pocket.Your Home Smells Like a Home AgainSomeone knocks on your door and you just open it. No rushing around. No spraying air freshener. No apologies. Your house smells like your house.It Works for Every DogYour old dog who can't hold it through the night is comfortable again. Your puppy who destroys everything can't rip this one apart. You're not cleaning the same spot on the carpet for the third time today. You're not angry at your dog for something they can't help.Wash It. Reuse It. That's It.Toss it in the washing machine when it needs it. Comes out fresh. Lay it back down. Same pad, 300+ washes. One pad replaces a whole year of disposables.Coming home feels normal again. Easy. Like it's supposed to.Completely Risk FreeWe know you've probably tried a bunch of stuff that didn't work. That's why we take all the risk. PuppyPad comes with a 90-day money-back
PuppyPad (puppypad.co) has 4,633 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Carol T.
They were very responsive to me and my issue in a very difficult situation.They listened to me and were very professional and compassionate. I felt cared for.
debbie
Emma was very understanding and helpful about my issue and came u with a solution. Thank you.
Samantha
They respond to support questions super quickly! I haven't gotten my order yet, because it just shipped, but the customer service is very good.
Dayle E.
We love our puppy pads. We bought the first 6 pads years ago and still using. We needed 6 more for our 2 incontinent senior dogs to put in their large inside pen.
Christine
Emma's quick, kind, and thoughtful response to my question about the puppy pad detergent subscription allowed me to tie up a loose end at the start of my day, which was awesome.
Alice K.
Great services came in very well pacakge and the product was nice and well made and my baby did they business there eveyday. Clea. Up was simple and my floors stays dry.
Lulu
I like how they communicate, good- polite customer service, responding my questions in a timely manner. I feel like part of a family, they follow me with instructions and advice on their products I purchased.
Judy M.
The customer service representative responded quickly, with much information and the intention to make me happy.