Barby2
First Class Customer Service
I needed to cancel an order and the company immediately took care of my request. It has excellent customer service which is so rare these days!

The Only Pee Pad Dogs Are Naturally Drawn ToPuppyPad has patented pheromone technology built into every pad that attracts your dog on instinct. No other pee pad has this. No training. No begging. No pointing at the pad and praying. Your dog walks up, does their business, and you move on with your day.Over 150,000 dogs have used PuppyPad successfully. Shelters use them on untrained rescue dogs who've never seen a pad in their life.PuppyPad is only available at PuppyPad.co or Shop.PuppyPad.co. We don't sell on Amazon. We don't sell in stores. If you see it anywhere else, it's a knockoff without the patented pheromone technology.Picture ThisYou wake up tomorrow morning and your feet hit dry floor. No puddle. No smell. No getting down on your hands and knees before you've even had your coffee.Your dog found the pad on their own last night. Used it. You didn't have to do a thing.No More Throwing Money AwayThose disposable pads you've been buying every month? The ones that get shredded in seconds, leak through to your hardwood, or get peed right next to? You're done with them. That $40, $60, $80 a month? Back in your pocket.Your Home Smells Like a Home AgainSomeone knocks on your door and you just open it. No rushing around. No spraying air freshener. No apologies. Your house smells like your house.It Works for Every DogYour old dog who can't hold it through the night is comfortable again. Your puppy who destroys everything can't rip this one apart. You're not cleaning the same spot on the carpet for the third time today. You're not angry at your dog for something they can't help.Wash It. Reuse It. That's It.Toss it in the washing machine when it needs it. Comes out fresh. Lay it back down. Same pad, 300+ washes. One pad replaces a whole year of disposables.Coming home feels normal again. Easy. Like it's supposed to.Completely Risk FreeWe know you've probably tried a bunch of stuff that didn't work. That's why we take all the risk. PuppyPad comes with a 90-day money-back
PuppyPad (puppypad.co) has 4,633 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Barby2
I needed to cancel an order and the company immediately took care of my request. It has excellent customer service which is so rare these days!
Bevis
It was a personal experience. I was communicating actually with the person who understood the situation I was in. I will come back.
Bernadette
The customer service agent was very helpful and understood my concerns. She took the time to respond with other options regarding my situation. Everything was handled appropriately and respectfully.
mariosgirleveryahoo.com
Really great customer service help with any questions you may have. Also if there is a problem just email them they got back to me right away. Over all super great company love it thanks
Kristin
Customer service was very responsive and thorough.
Harriette
The pads are inexplicably worth the time and expense. Our 4 yoa recently rescued Maltipoo took to the pad immediately. We are working on letting her onto grass but she’s never been outside so it’s taking time and trust… so these pads are a godsend!
customer Leslie T.
We’ve had no problem at all with the dogs going right to the pads and it’s so wonderful not to see those bright blue pads with pee stains. I’m sorry I didn’t do this sooner.
Lilja
Very good product and good service