Paul
Good Customer Support
Support rep offered solutions as well as helpful hints for use.

The Only Pee Pad Dogs Are Naturally Drawn ToPuppyPad has patented pheromone technology built into every pad that attracts your dog on instinct. No other pee pad has this. No training. No begging. No pointing at the pad and praying. Your dog walks up, does their business, and you move on with your day.Over 150,000 dogs have used PuppyPad successfully. Shelters use them on untrained rescue dogs who've never seen a pad in their life.PuppyPad is only available at PuppyPad.co or Shop.PuppyPad.co. We don't sell on Amazon. We don't sell in stores. If you see it anywhere else, it's a knockoff without the patented pheromone technology.Picture ThisYou wake up tomorrow morning and your feet hit dry floor. No puddle. No smell. No getting down on your hands and knees before you've even had your coffee.Your dog found the pad on their own last night. Used it. You didn't have to do a thing.No More Throwing Money AwayThose disposable pads you've been buying every month? The ones that get shredded in seconds, leak through to your hardwood, or get peed right next to? You're done with them. That $40, $60, $80 a month? Back in your pocket.Your Home Smells Like a Home AgainSomeone knocks on your door and you just open it. No rushing around. No spraying air freshener. No apologies. Your house smells like your house.It Works for Every DogYour old dog who can't hold it through the night is comfortable again. Your puppy who destroys everything can't rip this one apart. You're not cleaning the same spot on the carpet for the third time today. You're not angry at your dog for something they can't help.Wash It. Reuse It. That's It.Toss it in the washing machine when it needs it. Comes out fresh. Lay it back down. Same pad, 300+ washes. One pad replaces a whole year of disposables.Coming home feels normal again. Easy. Like it's supposed to.Completely Risk FreeWe know you've probably tried a bunch of stuff that didn't work. That's why we take all the risk. PuppyPad comes with a 90-day money-back
PuppyPad (puppypad.co) has 4,633 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Paul
Support rep offered solutions as well as helpful hints for use.
Ann
I received a product that i truly expected not to preform as promised. What i actually got was a product that surpassed what was advertised. I bought two pads and received a third free. I now wish I had bought more. I HIGHLY recommend these pad's.
Denise
The puppy pads are really good. I have four Chihuahuas and they’re doing pretty good on them. They still go to sit on the pad to do their business but they’re on the pad but yet they wind up peeing off the pad, but we’re getting there. They washed nicely and the company is very responsive to anything you have to ask them.
ckj
Emma answered my email right away and helped me immediately. The puppy pads are fantastic and the customer service is A+ !
carol T.
Very helpful. Request was promptly handled!
Laura
Emma made my experience great by answering all my questions?’s and took care of my concerns! Emma is a very professional and pleasant person and you should be proud to have her as a customer service representative on your team! Thank You! ~Laura
Jean
Finally a product that stood up to the ad promises.
Cathy
Wonderful customer service!