Luvia C.
Horrible
There lack communication to determine pick up, we were left without transportation to our excursion because we were “late” according to them, they went to two pick up spots instead of the intended first one, then blamed us and told us we would have no refund for our $300 USD experience. When asked to reschedule for the next day Modesto the man on what’s app told us no, he wanted to schedule us for a day we would already be out of the country and if we did not accept that day no refund would be given even if excursión was not completed. It was a very poor service we received from them and were spoken to very rudely. We were told that we needed to pay for a cab if we actually wanted to be there, instead of being picked up by the company we already payed $300 too. Very shady, be careful booking with them, will not recommend again.